Director, Product Management, Measurement & Analytic Data Products

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. Our network - VisaNet processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and NFL, celebrate collaboration, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an unusual opportunity to build a strong, growing career. Visa is fueled by our team of dedicated employees who continuously set the standard on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Position Description

Does Market research, customer experience, full stack product development, and automation excite you all at once? Do you have a passion for building products that identify patterns in the data, turn them into insights and deliver them timely to inspire action? If you do and you like to collaborate with similar minded people, we have an exciting opportunity for you to lead the digital transformation of an industry leading consumer insights product from Visa that has been a Market leader for decades. We are looking for candidates who are Product development leaders with strategic vision, strong customer insight, and excellent execution capability.

This role is responsible for owning the development of a consumer insights product that will measure consumer behavior, consumer usage of ALL payment methods in a wide variety of merchant categories comprehensively and reliably. The analytics from this product is used to plan, develop, and implement product development, portfolio management and marketing strategies for Visa and its clients globally. As a Director, you will:

• Create products that are at the intersection of payments, market research, voice of customer and data that can be commercialized globally

• Set vision, define success with critical metrics, build multiyear roadmaps for products that involve autonomous finance, cash flow management, rewards, loyalty, and optimizing account balances demonstrating best in class customer experiences and full stack product development

• Manage prioritization of roadmap, features and deliverables while managing triple constraints - scope, time and budget and most importantly all your stakeholders

• Collaborate with research and marketing on developing go-to-market strategies, refining messaging, and ensuring the product delivers on its promise

• Partner with Sales and Client Marketing teams to create and deliver end-to-end solutions that address clients' marketing needs, drive business outcomes

This is a unique opportunity to build solutions that will deepen client engagement and enhance Visa's competitiveness. The role also will provide you with an opportunity to gain in-depth knowledge of the payments industry. Join our ambitious, dynamic environment where you will have the opportunity to work with some of the most dedicated Voice of Consumer Researchers, Product leaders, Full stack Engineers and marketing professionals in the industry.

This position is open to candidates located in Foster City, CA and San Francisco, CA.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 years of work experience with a bachelor's degree or at least 8 years of work experience with an Advanced Degree (e.g., Masters/MBA). Preference for degree in market research, psychology, sociology, Economics/Econometrics, Statistics, Operations Research, Computer Science, or Engineering.
• 6-10 years of work experience in building customer facing products preferably involving programming languages, databases, web/app development and APIs
• 5+ years' experience in product management, with demonstrated experience successfully building and shipping products at scale preferably related with APIs related to money transfer, authentication, security etc.
• Skilled communicator to both technical and non-technical audiences, and ability to lead cross-functional teams across engineering, design, and go-to-market
• Ability to influence others and build relationships within an organization, communicate regularly with key individuals and interface with all levels of staff, including senior leadership. Strong business acumen, interpersonal and collaboration skills.
• Intellectually curious and analytically rigorous. Solution oriented and looking for ways to give added value.
• Positive approach and commitment to collaboration with shared purpose

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.