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P/T Customer Service Instructor-Workforce and Economic Development

Bunker Hill CC
United States, Massachusetts, Boston
250 Rutherford Avenue (Show on map)
April 12, 2024

About Bunker Hill Community College:

is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at several satellites and instructional sites throughout the Greater Boston area. The largest of the 15 community colleges in Massachusetts, BHCC serves some 18,000 students annually, focusing on holistic student services to ensure student retention and persistence. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry-specific training programs. BHCC is the 8th most diverse higher education institution in the United States, and is an Asian American and Pacific Islander Serving Institution. Bunker Hill is also a Hispanic Service Institution, defined as an institution that has an enrollment of undergrad full-time equivalent students that is at least 25 percent Hispanic students. Approximately 1000 international students attend from 100 countries, speaking more than 75 languages.

Living in Boston

Boston prides itself on being one of the most livable cities in America. Twenty-one diverse neighborhoods offer more than 600,000 residents the opportunity to taste, touch, and experience things from all over the world. Neighbors benefit from exceptional medical facilities, vibrant neighborhood business districts, and a solid network of parks, community centers, and libraries. For more information about Boston go to: .

Job Description:

The Division of Workforce and Economic Development is seeking a qualified, passionate part-time instructor in Customer Service to help students learn about exhibiting professionalism in a corporate environment.


  • Appropriate experience and skill, as well as the appropriate training, license, and/or credentials where applicable, in the course subject.
  • Have taught customer service workshops.
  • Employ a variety of teaching methods to engage all students.
  • Commitment to working assigned schedule reliably and punctually.
  • Excellent organizational skills and strong communication skills.
  • Experience working with diverse and non-traditional student populations.
  • Ability to lead and conduct a classroom (in-person and remote).

Additional Information:

Pay rate: $4,000 for the two-week training; M-F, 9 am - 3 pm and six hours of of curriculum alignment time.

Training will be in-person at the Charlestown main campus.

Review Date: Open Until Filled

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk

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