Director, Product Management (Trade Finance)

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

*This role open to qualified candidates throughout the US looking to work remotely

This position reports to the Head of Global Trade. The Trade Finance Product Manager is responsible for improving the trade product offering and differentiating our digital capabilities from our competition. This role is responsible for leading a significant aspect of Trade product plans and roadmaps, end to end management of trade products, related risk and controls and trade product digital transformation in coordination with the broader Product Management team. As a senior member of the team the role will also be a thought leader and evangelist in product management, innovation and customer experience.

This role designs products with a customer centric approach with an emphasis on sourcing the right data to inform product related decision making. Actively tracks and monitors performance of our existing product set and recommends areas to improve returns / reduce operational costs / manage risk. Refines and implements a consistent methodology for product development. Remains abreast of market trends and competitor activity. Engages with stakeholders throughout the organization who support delivery of products (frontline, credit, operations, technology, risk, marketing etc.). Develops informed insights and own perspectives. Is able to form pragmatic solutions and champion recommendations. Engages the organization who support delivery of products (frontline, credit, operations, technology, risk, marketing etc.). Develops informed insights and own perspectives. Is able to form pragmatic solutions and champion recommendations.

The ideal candidate will:

• Possess a strong product management background, be steeped in Design Thinking, Lean UX, and agile delivery methodologies, and have a data-driven approach to decision making.
• Demonstrate prior experience in developing seamless end-to-end digital and cross-channel Trade Finance product experiences and ideally have exposure to key elements of Trade Finance and Working Capital credit analysis, risk control and portfolio management.
• Demonstrate an ability to collaborate with developers and data engineers to define the technology infrastructure and data architecture necessary to deliver a breakthrough automation system experience.

Once Here You Will:

• Be a strategist. Develop our high-level strategic vision and translate it into product roadmaps.
• Be the voice of the user. Understand user needs, identify the problem and market opportunity, ideate solutions, prototype, and validate hypotheses.
• Be a doer. Harness the power of a cross-functional team to manage an existing portfolio of Trade Finance products
• Be a value catalyst. Leverage data to unlock new experiences and new features that deliver
• Be a change agent. Explore new approaches, methodologies, and technologies in an ever evolving and changing world.
• Be passionate. Evangelize your products to internal stakeholders and clients with purpose and passion.

What You'll Bring:

• A Bachelor's Degree in a quantitative major that requires structured problem solving, or equivalent hands-on work and industry experience
• 10+ years of Product Management experience, preferably in Banking/Financial Services 3+ years direct knowledge and experience with analytics or automation

Essential Functions

• Understand the end-to-end value chain that supports delivery of the product and maintain stakeholder relationships with key teams / system owners.
• Prepare (in collaboration with all relevant stakeholders), product strategies - reviewing opportunities for simplification / product development.
• Monitor trends in the market, competitor activity, customer and frontline feedback to identify areas of opportunities to improve the offering.

• Oversee strategic product roadmap, development, launch, and marketing to gain maximum benefit from each product
• Direct management of a team of professionals
• Oversee day to day product management for core products with an emphasis on product delivery, client experience, client communication strategies
• Execute client value propositions, develop pricing models, positioning, segmentation, pricing, targeting, channel strategies and competitive differentiation
• Manage client and competitor market research, develop product innovation roadmap, and create an advanced set of solutions
• Contribute to achievement of client acquisition targets, product financial performance, and identification and execution of opportunities and gaps in business plans
• Partner to formulate technical strategy, evaluate, upgrade, replace or install systems to improve the workflow efficiency and enhance the client experience

Travel

20% Travel

Disclaimer

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. This job description is intended to indicate the general nature and level of work to be performed. Duties, responsibilities and activities may change at any time with or without notice. This job description does not constitute a contract of employment and, therefore, the company may exercise its employment-at-will rights at any time.

#LI-DH1
#LI-Remote
#LI-Hybrid

2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: ).

Equal Employment Opportunity

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.