Account Executive - Central and Western Pennsylvania

The Account Executive will be responsible for expanding our market share, promoting and selling Pace Analytical services to leverage relationships and ensure customer retention. Candidates must possess a verifiable record of successful sales experience as well as a proven track record of increasing market share. Candidate must live in the Western or Central Pennsylvania area. Regional travel expected with occasional overnight stays.

All Pace employees are passionate about their work, and we are looking for someone that has a passion for selling and developing/maintaining customer relationships. We believe that we have the BEST sales team the industry, so we aren't looking for good - we are looking for GREAT!

Why Work at Pace:

Mission Statement: Working together to protect our environment and improve our health.

• Benefits start first of the following month you start!
• Competitive salaries
• Medical, Dental, & Vision
• 401K Retirement Plan with a company match
• Employee Referral Bonus
• Paid Vacation, Sick, Volunteer Time & Holidays
• Employee Assistance Program
• Wellness Program
• Health savings Account
• Flexible Spending Account
• Life, disability and voluntary benefits
• Tuition Reimbursement
• Employee Recognition Program
• Auto Allowance

If you are interested in a career opportunity with an outstanding and growing company, we are interested in speaking with you. This position offers a competitive base salary and an incentive program.

ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

1. Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.

2. Visits customer establishments to evaluate needs or to promote services as needed.

3. Maintains customer records using automated systems.

4. Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications.

5. Contacts new or existing customer to discuss how specific products/services can meet their needs

6. Provides intermediate to complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices.

7. Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.

8. Assists with receiving customer feedback and coordinating resources and responses as required.

9. Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management.

10. Ensures the accuracy of intermediate to complex sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.

11. Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.

12. Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.

13. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.

14. Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in business, chemistry, operations, or a closely related field;
• AND two (2) years of customer support experience, including experience with complex programs or operations;
• OR an equivalent combination of education, training and experience.
• Must have a valid Driver's License and clean driver's record0

• Intermediate to complex principles, practices and techniques of sales effectiveness.
• Various understanding of the administration and oversight of sales programs, policies and procedures.
• Intermediate to complex methods to resolve sales and customer problems, questions and concerns.
• Various understanding of applicable sales laws, codes and regulations.
• Understanding of various testing tools, equipment, and processing.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Performing intermediate to complex professional-level sales duties in a variety of assigned areas.
• Overseeing and administering various sales functions.
• Training others in policies and procedures related to the work.
• Serving as a team member and the development and management of projects.
• Operating in a both a team and individual contributor environment.
• Interpreting, applying and explaining applicable laws, codes and regulations.
• Preparing intermediate to complex account reports, correspondence and other written materials.
• Using initiative and independent judgment within established department guidelines.
• Using tact, discretion and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to large and small groups across functional peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

For decades, Pace has been the trusted source for quality environmental and life sciences lab testing and analysis and the resource for scientific lab staffing, regulatory, and equipment services. Pace delivers better science to businesses, industries, consulting firms, government agencies, and more through the largest, American-owned and nationally certified laboratory network.

Please visit for further information about the company.

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