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Residential Counselor/Direct Care Support Professional

RFK Community Alliance
dental insurance, life insurance, vision insurance, paid time off, tuition reimbursement, retirement plan
United States, Massachusetts, South Hadley
May 11, 2024

Residential Counselor/Direct Care Support Professional


South Hadley, MA

Job Id:

# of Openings:

RFK Community Alliance has an exciting opportunity for a full-time position to join our residential team in South Hadley. A $2500 sign-on bonus is available!

Why this job is amazing:

Working at RFK Community Alliance means making a real impact in the world around us. When you work with us:

  • Your voice will be heard! Every one of our team members has the chance to give input, create value and make a big impact on the future of our organization and our clients.
  • Gain valuable experience working with the most vulnerable in our society and learn to empathize and connect with them on a daily basis.

That's where you come in!

Join our team of caring and compassionate professionals that work in our South Hadley Girls Treatment Program. Our program provides adolescent girls with the educational, life skills, therapeutic, recreational, and support services needed to improve their behavior. The ultimate goal is for these girls to return home and back to their communities. Residents attend high school classes or GED courses and participate in a curriculum designed to impart new life skills to enable them to make healthier choices when re-entering their communities. Therapeutic services focus on helping each young woman develop strategies to increase coping skills and promote positive decision-making.

We need you to play a vital role in providing daily therapeutic support and guidance for adolescents so they can achieve the highest level of independence. Every day, you will have the opportunity to see the positive results of the work you do. You will develop and maintain strong therapeutic relationships, coordinate and supervise therapeutic activity groups, demonstrate exceptional verbal intervention skills, and will effectively implement individual client treatment plans. You will also provide exceptional and consistent client supervision.


  • High School Diploma; Bachelor's Degree preferred
  • Must be 21 years old.

Available Shifts:

  • Day shifts available: 7:00am - 3:00pm
  • Evening shifts available: 3:00pm - 11:00pm
  • Night Awake available 11pm-7am

Who we are:
RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strengths, determination, and resilience.
How we promote equity, cultivate leaders, and grow together:
At RFK Community Alliance we're dedicated to a culture where everyone can show up to work as their full authentic selves.
Diversity and inclusion doesn't happen by accident, it's by design. Together we're the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we're committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele, and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion, and abilities.
We take responsibility for the community we're creating here at RFK Community Alliance, and we're here to contribute to the progression of our society to a more inclusive and equitable one.
Why You'll Love Us:
We offer amazing benefits, including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Generous paid time off
  • Holiday Pay
  • Educational Assistance
  • Employer-paid life insurance
  • Employer-paid Short- & Long-Term Disability
  • Retirement Plan with generous employer match
  • Tuition Reimbursement
  • Comprehensive Employee Assistance Program

$2,500 Sign-On Incentive
This position is eligible for the RFK Community Alliance Sign-On Incentive in the amount of $2,500 in your first year of employment. You will receive $500 after 3 months; $500 after 6 months; $1,500 after 12 months.


Direct Support Professional, DSP, Mental Health Worker, Youth Counselor, Direct Care, Group Home, Residential Care, Human Services, Personal Care Assistant,

Home Health Aide, Relief Staff, RFK,

Pay Range: $20.00 - $21.25 per hour

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