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Majors Expansion Account Manager

RingCentral, Inc
life insurance, flexible benefit account, paid time off, sick time, 401(k)
United States, Texas, Fort Worth
Jun 20, 2024

Say hello to opportunities.

It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

We're currently looking for:

We're looking for an experiencedAccount Managerthat thrives in a fast-paced, cutting-edge, technology-driven environment. You will proactively manage a list of RingCentral's premier installed customers; tasked with cultivating and saturating business within these accounts. With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and expand the RingCentral footprint within these accounts.

This position is an inside sales/account management role and will be Hybrid/In-Office.

To succeed in this role you must have experience in:

  • Become the resident expert on the RingCentral Unified Communications as a Service (UCaaS) Platform including our hosted VoIP solution, ContactCenter, Mobile Applications, and IP hardware.

  • Develop a strong understanding of our customers' business priorities and systems and utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with RingCentral

  • Be an innovator to help drive the communication message within multiple sub verticals

Desired Qualifications:

  • 2-3 years B2B upmarket sales experience, preferably in technology sector.

  • Demonstrated sales record of meeting and exceeding sales quotas.

  • Success in maintaining existing customer base, cultivating new business, upselling services/products.

  • Ability to explore and make recommendations to customers based on their priorities.

  • Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users.

  • Strong initiative and creativity applied through technology.

  • Vibrant and energetic attitude, willingness to perform and get things done.

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Wellness programs including 1:1 coaching and meditation guidance

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Parental support for children with developmental and learning disabilities

  • Pet insurance

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral's Majors Sales team delivers mobility, connectivity, and collaboration solutions for large accounts worldwide. RingCentral is the #1 global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. That's why we're the largest and fastest-growing pure-play provider in our space.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

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