Sr. Technical Writer

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.

THE ROLE

As a Senior Technical Writer, you will play a key role in the support of JLG's customers by developing, writing, and editing material for Operation and Service Manuals, Kit Instructions, and related technical publications in print or electronic media.

HOW YOU MAKE AN IMPACT

• You will analyze new products and design changes to identify technical manual requirements.
• You will attend product design meetings to determine impact on manuals.
• You will estimate and schedule development time requirements for projects.
• You will coordinate meetings and activities as needed with engineering, service, marketing, and outside suppliers to gather, refine, and validate information to support assigned tasks and responsibilities.
• You will develop, write, and revise operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, which adheres to documentation guidelines and templates.
• You will interpret engineering drawings and other related engineering design and manufacturing documentation as required.
• You will review applicable Change Notices (CNs) and determine actions needed.
• You will provide indirect leadership and direction and prepare work for sub-contractors, ensure work is kept to schedule, style, and quality.
• You will coordinate proofing of final copy prior to release.
• You will provide indirect leadership and training and oversees others on assigned projects as required.
• You will provide assistance to internal and external customers in the use of operator and service manuals.
• You will develop instructions for Accessory and Service Kits.

WHAT YOU NEED

• Bachelor's degree in a related field preferred
• Two (2) to Four (4) years of relevant experience in Technical Writing or Communications

WHAT MAKES YOU STAND OUT

• Excellent verbal and written communication skills
• Self-starter, flexible, and highly organized
• Strong analytical skills
• Ability to organize projects and work independently
• Knowledge of construction equipment systems and components
• Knowledge of electrical and hydraulic systems and schematics
• Ability to communicate effectively with internal and external customers
• Ability to oversee the activities of others on assigned projects
• Customer service oriented and quality focused
• Experience with PTC Arbortext, PTC Illustrate, PTC Windchill, PTC SIM, Creo Parametric, Adobe FrameMaker, and Corel Draw
• Strong knowledge of Microsoft 365 applications

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: 920-502-3009 or corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.