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Mosaicx Lead Architect (Remote)

Intrado Corporation
United States, Illinois
October 03, 2022
Job Description
For this opening we will consider candidates from the following locations: Chicago,IL,United States | , United States;,AL,United States;,FL,United States;,GA,United States;,IL,United States;,NC,United States;,NE,United States;,NY,United States;,SC,United States;,TX,United States;,UT,United States;,VA,United States;Austin,TX,United States;Boston,MA,United States;Louisville,KY,United States;New York,NY,United States;Omaha,NE,United States;Plano,TX,United States

Intrado is seeking aLead Architectfor our rapidly growing Mosaicx team. We deliver unbelievable CXoutcomes with expert orchestration using Intelligent Virtual Agent and digitalmessaging in our modern cloud native Google platform.

Job Summary: Leads the complex design and analysis of complete frameworks, systems or products. Develops specifications for new products, applications, or software enhancements and integration concepts. Has in-depth knowledge of and designs the overall shaping of future products by contributing to the framework used across multiple products or systems. Coordinates the work of others to ensure project completion, provides technical expertise, and conceives new ideas for current weaknesses and future initiatives. Work is performed without appreciable direction.

Essential Duties

  • Lead the design, maintenance, and implementation of complex architectural frameworks that support core organizational functions
  • Partner with assigned business unit technical staff to ensure application and system architecture meet current and future business needs
  • Lead the development and execution of test plans to ensure quality of the infrastructure and system development
  • Keep apprised of industry trends and recommend technologies that will increase cost effectiveness and systems flexibility
  • Lead the teams support of programs during and after implementation, which may include delegation of tasks, creation of training materials, upgrades, or program enhancements
  • Lead the analysis and evaluation of current application or system architecture to determine areas that need improvement or expanded functionality
  • Lead design and implementation that contributes to the strategic vision for technology solutions that enhance business processes and productivity
  • Develop, identify, and follow best practices for integrations of new technology
  • Research, design, and, develop new or enhanced technologies that meet criteria resulting from business or performance improvement requirements

Minimum Qualifications

  • Bachelor's degree with major course work in computer science, MIS, or a related field is required. Equivalent work experience in a similar position may be substituted for education requirements.
  • Typical candidate will have 10-14 years of experience with system design and analysis, project or program management, architecture and/or a related field. Certifications and/or educational experience may count towards experience.



Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.
The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.
Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Intrado Cloud Collaboration provides meeting, messaging and collaboration tools that allow businesses to unlock the creativity of their teams and fuel productivity as if everyone was in one room - even when team members are across the globe.
Intrado also offers Cloud PBX systems for globally distributed corporations, Cloud Contact Centers to enable technical support and remote agents supporting businesses and Hosted MPLS Networks to increase business efficiency, execution and security.
With products and services ranging from audio / video conferencing services to meeting management tools, we also provide professional services to ensure support and training at each stage - from implementation of our tools and services throughout the customer lifecycle. Intrado is the #1 global conferencing partner, Cisco Meetings partner and a Microsoft Gold Collaboration Partner.