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Accounts Receivable Analyst

Veeva Systems Inc.
remote work
United States, Ohio, Columbus
March 04, 2023
Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world's largest pharmaceutical companies to emerging biotechs. Veeva's software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a . As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it's up to you.
The Role
Veeva is seeking a detail-oriented A/R Analyst to join our Accounts Receivable team based in the Columbus, OH area. As a part of this position, you will be required to work closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer success as the number one priority.
What You'll Do
  • Manage B2B customer portfolio and reduce delinquent accounts for global customers
  • Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
  • Invoice creation and delivery
  • Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections
  • 5+ years of A/R and portfolio management experience
  • 2+ years of B2B-specific collections experience
  • Strong communication, written, and interpersonal skills
  • Self-starter that can analyze and resolve situations independently
  • Demonstrates ability and willingness to meet business-critical cash goals and close deadlines
Nice to Have
  • Experience with Microsoft Excel
  • Experience working with NetSuite and salesforce.com
  • Software or SaaS collections experience
Perks & Benefits
  • Allocations for continuous learning and development
  • Allocation for charitable giving
  • Fitness/Wellness reimbursement program
  • Flexibility and autonomy to Work From Anywhere
  • Healthy, free, provided lunches and snacks every day
  • Onsite gym with free fitness classes offered daily
  • Lunch & Learn programs and other regularly scheduled social events
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Position may not be eligible for remote work in Colorado.
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