Senior Software Engineer, Security Customer Protection

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Us

Our Security team supports the unwritten fourth tenet of Slack's mission: make people's working lives more secure. We're serious about protecting our infrastructure, operations, and most importantly, our customers' data. We take a systemic approach to security, and strive to ensure we provide low friction high-impact security across everything we do.

As a member of the Slack Security Customer Protection team, you are the first line of detection of bad actors using Slack in unwanted and unexpected ways. As Slack's data, number of customers, and features grow, protecting customers' data from unwanted behaviors becomes an ever more significant and complicated problem. This team develops tooling to tease out high-quality signals from all the noise and collaborates with analysts to detect unwanted behaviors, such as fraud and abuse, among others. Your work directly impacts the way millions of people, teams and businesses get things done.

Slack's API and web backend is built using PHP/Hack, and our backend services are written in Go. We use Airflow, Presto, Hive and Spark to interact with our data infrastructure.

Slack has a positive, diverse, and supportive culture-we look for people who are curious, inventive, and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What you will be doing

• Implement insightful and forward-looking approaches that go beyond the direct team and tackle larger open-ended problems.

• Participate in the strategic development of methods, techniques, and evaluation criteria for projects and programs.

• Build and scale systems that power batch and real-time data processing of hundreds of billions of records daily.

• Collaborate with Infra and Backend Engineering as well as Core platform and Features teams to understand and contribute to product and feature development that may impact our security model.

• Partner with the Detection and Analysis team to collect requirements for new developments to understand their impact to customers.

• Provide implementations to expose useful data to internal and external partners.

What you should have

• Expertise in high-level programming languages. We write Go and Python here, but are interested in seeing where you shine. (Java, Rust or other modern languages should be suitable as well)

• Skilled at crafting and building robust backend services (distributed systems, concurrency models, microservices) that leverage engineering fundamentals at scale such as AWS, Docker, Chef, and Terraform

• Experience building and scaling log ingestion and alerting pipelines using technologies like ELK.

• Dedication to code quality, automation and operational excellence: unit/integration/data quality tests, scripts, workflows.

• Experience working in a security or analytic function or understanding of and interest in learning more about security engineering

• The ability to lead technical architecture discussions and help drive technical decisions within your team.

• Strong communication. Explaining complex technical concepts to designers, support, and other engineers is no problem for you.

• Keen Collaboration Skills. Collaborating is core to how we operate and this excites you! To us, this means working with other teams in engineering, security, and customer success/experience to ensure we're not missing a beat as threats from baddies grow.

• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.

• At this level, 5-7 years of proven ability is a typical guidepost, but in no way a requirement.

For Colorado-based roles: Minimum annual salary of $150,200. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:

If you require assistance due to a disability applying for open positions please submit a request via this .

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or .

Salesforce welcomes all.