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Sr Administration Assistant - Southfield, MI

UnitedHealth Group
United States, Michigan, Southfield
January 28, 2023

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Senior Administrative Assistant (2033169) will support the Community & State Central HP Health Plan CEO, and the leadership team in Michigan. This role will include more traditional administrative/clerical support roles including: answering the telephone, typing/word processing of documents, maintaining calendars and setting up meetings, making travel arrangements, copying, faxing, greeting visitors, setting up files, tracking expenses, and coordinating building and equipment maintenance.

This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills.

This position will also have BSL (Business Segment Liaison) responsibilities including: New hire onboarding / offboarding, equipment ordering and set-up, software purchases and office supply ordering. Senior Administrative work will involve direct client interaction.

Primary Responsibilities:

  • Create / maintain calendars and coordinate meetings avoiding scheduling conflicts
  • Sorting letters and checking for errors; batching for mailing as a team resource for distributing hard copies as needed; monitors printers
  • Maintain compliance with turnaround times based on the member's product, the type of request and the specific regulatory agency
  • Create / prepare meeting materials (e.g., PowerPoint deck; agendas) and ensure distribution to appropriate individuals in a timely manner
  • Schedule, coordinate, and/or set up resources and technology needed for meetings / events
  • Make travel arrangements for meeting attendees and host, coordinate, and/or facilitate meetings / external events as needed
  • Complete special projects and call DSNP or Medicaid members
  • Complete and correctly submit required Service Requests to support department needs
  • Track requests for on-time completion
  • Take proactive measures to prevent missed deadlines
  • Support Senior team members in preparing presentations and other duties as assigned
  • Participate from time to time in call campaigns
  • SharePoint administrator
  • Responsible for coordinating office supplies for the team
  • Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or equivalent
  • Notary Public certification or ability to become certified
  • 3+ years of administrative support to senior leadership in a corporate setting
  • Intermediate level or greater proficiency in MS office, especially Word, Outlook, Excel, Access and PowerPoint
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Business Segment Liaison (BSL) or onboarding experience or ability to become certified as a UnitedHealthcare BSL
  • SharePoint experience
  • Solid focus and accountability for customer service
  • Detail oriented and consistently complete projects that are thorough, accurate and timely manner
  • Have a polished demeanor and be comfortable working with people at all level
  • Experience working in a fast-paced, matrix organization

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Sr Administration, Assistant, Southfield, MI, Michigan