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Computer Operator- Seasonal 12 Month Register

Internal Revenue Service
$15.47 - $30.66 / hr
life insurance
United States, Utah, Ogden
July 09, 2023
Duties

WHAT IS THE WAGE AND INVESTMENT (W&I)DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Wage and Investment Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.


  • Activates, monitors, and controls job distribution and resource allocation for special processing requirements to link internal operating systems and utility programs with application programs, peripheral equipment, teleprocessing and input/output channels.
  • Monitors systems status and performance, observes and responds to system messages, and defines, isolates, and resolves a wide range of common equipment and operating problems, failures and malfunctions. Assists in developing new or revised operating procedures.
  • Run and monitor test programs to identify problems or potential for obvious problems such as memory overload. Corrects or adjusts priorities and workflow by reconfiguring equipment.

Requirements
Conditions of Employment


  • May be eligible for telework based on IRS policy. If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).


Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

GENERAL EXPERIENCE: GS-4 Level: You must have one year of general experience at a level of difficulty and responsibility equivalent to the GS-3 grade level in the Federal service. General experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.

OR

Two years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school).

OR

An equivalent amount of combined education and experience.

SPECIALIZED EXPERIENCE: GS-5 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: Experience with operating functions primarily related to peripheral computer components such as mail machines and printers; recording control totals for on-line output reports; preparing problem logs; following processing schedule and alerting of missing output listings; filing on-line controls and responding to inquiries related to controls and control totals. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques.

OR

A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

OR

An equivalent amount of combined education and experience.

SPECIALIZED EXPERIENCE: GS-6 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience with standard, optional, and precedent rules and procedures to isolate and resolve common equipment and operating problems on multiprocessing\multiprogramming computer systems; Using operating systems configurations and equipment characteristics, utility software, and job control languages to activate, control, detect errors, and malfunctions. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques.

SPECIALIZED EXPERIENCE: GS-7 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 grade level in the Federal service. Specialized experience for this position includes: Experience with standard, optional, and precedent rules and procedures to isolate and resolve common equipment and operating problems on multiprocessing\multiprogramming computer systems; Using operating systems configurations and equipment characteristics, utility software, and job control languages to activate, control, monitor and test processing of production workloads, detect errors, and malfunctions; Controls job distribution and resource allocation for processing requirements to link internal operating systems and utility programs with application programs and peripheral equipment; Develops new or revises operating procedures. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques.

AND

You must meet the following special requirements:

This is a physical job requiring you to be on your feet for extended periods, up to 8 hours a day, in an environmentally controlled space. You must be able to lift, push, pull and carry 50 lbs.

For more information on qualifications please refer to .
Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

Additional information

  • Subject to a 1-year probationary period (unless already completed).
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • This is a Bargaining unit position.
  • Tour of Duty:



  1. TOD for Ogden:



  • Days, Mon-Fri 7:00am-3:00pm
  • Afternoons, Sun-Sat 3:00pm-11:00pm, days off will be determined at the time of selection.
  • Midnights, Sun-Thurs 11:00pm-7:00am



  1. TOD for Detroit:



  • Afternoons, Mon-Fri 4:00pm-12:00am
  • Midnights, Mon-Fri 12:00am-8:00am


  • Alternative work schedule, staggered work hours or telework may be available.
  • Season is from 8 to 10 months.
  • This position is certified for health and life insurance benefits.
  • All TODs have no lunch, 2 twenty minute breaks. May be required to work holidays and weekends, depending on the workload. This is a physical job requiring you to be on your feet for extended periods, up to 8 hours a day, in an environmentally controlled space. You must be able to lift, push, pull and carry 50 lbs.
  • Shift Work: This facility operates on a 24 hour per day, three-shift basis. Assignment to a specific shift cannot be guaranteed. The successful applicant must be available to work on all three shifts on a rotational basis.



This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement 07/10/2023 . The register will be used to fill an anticipated 21 vacancies. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed below. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 9/20/2022, 1/11/2023, 4/11/2023, 7/10/2023. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 5 workdays prior to the cut-off date or the final selection date.

It is anticipated that there will be significant interest in the announcement. As a result, the announcement will have cut-offs for applicant consideration. Eligible applicants who apply by 11:59 pm ET 9/20/2022 will be considered first. All other applicants will be considered in Quality Group order as needed, to fill remaining vacancies. Any required documents should be submitted at the time that you apply - documents will not be accepted after the vacancy closes.


  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.



Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.



  1. Online Application - Questionnaire
  2. Education - See Education Section above
  3. Registration/License (if applicable) - active, current registration/license
  4. Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND:



  • a copy of your spouse's active military orders; OR
  • verification of your spouse's 100% service-connected disability (e.g., VA Letter and/or DD-214); OR
  • verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.




Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 07/10/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07/10/2023.

To preview the Application Questionnaire, please click the following link:


  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
  • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 07/10/2023.


To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information

(ERC) Employee Resource Center

Phone

Website
Address

Wage and Investment Customer Assistance, Relationship and Education

1111 Constitution Ave NW

Washington, DC 20224

US

Next steps

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.



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