Centralized Market Manager, Government Plans - Arkansas/Central U.S.

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

This Centralized Market Sales Manager, in a primarily virtual setting, will focus on building and growing a productive, efficient, and compliant team of independent sales agents, third-party referral sources, and key internal and external strategic partners in order to achieve assigned sales targets. They will translate market strategies into specific tactics with measurable goals.

Primary Responsibilities:

• Learn about and deeply understand the assigned market, including available products, networks, competitors, historical performance, past and upcoming changes to the market, market nuances (cultural and ethnic make-up, traffic flows and patterns, neighborhoods, preferred hospitals and providers), prior and future disruptions, key agencies and producers, market share, etc.
• Develop and execute an effective business plan to achieve objectives, including recruiting, sales events, market partnerships, training, engagement, and communication
• Act as the Subject Matter Expert SME in all areas of the market and the products available. Have a deep understanding of the local product portfolio (MA, SNP, MedSup, PDP), available providers, applicable rules and regulations that apply to sales and marketing, compliance, and UHC processes and procedures
• Achieve recruiting goals by increasing the number of licensed, contracted, certified and producing agents as needed to achieve sales goals, including recruitment of agents with ethnic, cultural, and language backgrounds and abilities that reflect the market population. Increase producing agents and sales per agent. Assist with the creation of agent business plans to achieve desired outcomes
• Engage and communicate with agents effectively and frequently through various means to build relationships and motivate agents to sell more UHC products. Share ideas and best practices, offer solutions, facilitate professional networking, and introduce incentives as appropriate
• Build, maintain, deepen, and leverage internal and external strategic relationships that create sales opportunities. External relationships include, but are not limited to key agencies, community organizations, professional associations, provider groups, non-profits, financial advisors, food banks, etc.
• Oversee the creation of appropriate sales, product, and technical trainings and schedules. Conduct regular sales related training, focusing on increasing sales, overcoming objections, expanding markets, selling the full portfolio, presentation skills, prospecting, etc.
• Create and execute effective resource sharing strategies, including lead routing, kiosk assignments, community meeting assignments, and participation in other UHC agency incentive programs as appropriate. Monitor for effectiveness and adjust accordingly

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• A state life/health insurance license is a requirement for this position by law. If you do not already have one, must be willing to obtain a (company-sponsored) state health/life insurance license within 60 days of hire
• 3+ years of experience in structured sales, service or business development
• Experience giving presentations to all level leaders of organization including senior managers/executives
• Knowledge of health insurance industry and/or Medicare
• Proficient with technology resources (computers/mobile devices, Internet, social media platforms & networks, software applications, virtual presence, etc.)
• Intermediate to advanced level proficiency in MS Office (Word, Excel, PowerPoint)
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Bachelor's or Master's degree
• Active health insurance license
• Telesales experience
• Experience managing/leading a sales team
• Experience in corporate training
• Proficiency in Salesforce
• Live in Arkansas or Central Time Zone

Demonstrated Skills:

• Creative thinker with proven track record of innovative ideas
• Incredible relationship building skills and ability to work virtually to engage customers
• Self-starter who can work with minimal guidance, seeking guidance on most complex tasks
• Proven project management and leadership skills
• Highly developed written and verbal communication skills
• Proven ability to think innovatively and creatively and resolve complex matters
• Proven interpersonal and relationship-building skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.