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Project Manager - Enterprise Customer Care

Change Healthcare
United States, Connecticut, Bridgeport
October 13, 2022
Project Manager - Enterprise Customer Care

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Change Healthcare is inspiring a better healthcare system. Working alongside our customers and partners, we leverage our software and analytics, network solutions, and technology-enabled services to enable better patient care, choice, and outcomes of scale. As a key catalyst of a value-based healthcare system, we are accelerating the journey toward improved lives and healthier communities.

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

What will I be responsible for in this job?

Provides project management leadership for large customer facing projects as well as strategic internal projects. Includes technology projects to reduce support tech debt, transformation projects to align Change Healthcare with world class customer support and process improvement projects to provide savings to organization. Responsible for successful project management outcomes utilizing standard project management methodologies.

What are the requirements?

  • Minimum 3-5 years' experience in project management
  • Experience with complex, large-scale projects preferred
  • Ability to lead multiple projects at a time
  • Bachelor's Degree preferred or relevant experience

Critical skills required

  • Solid understanding of Project Management processes and tools
  • Excellent written and oral communication skills
  • Passion to lead projects to successful outcomes by managing stakeholder expectations, risks, and schedule
  • Highly organized, achieving outcomes in deadline driven environment
  • Experience in Microsoft Project, Excel, PowerPoint

Skills/experience would be helpful to have

  • PMP Certification
  • Experience managing healthcare operationsor technology projects
  • Six Sigma Greenbelt training

How much should I expect to travel?

  • Minimal travel expected

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Diversity and Inclusion:

*At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
*Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when job-related and consistent with business necessity, we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.comwith "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfto view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

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