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Implementation Project Manager

Change Healthcare
United States, Oregon, Portland
October 03, 2022
Implementation Project Manager

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Work Location:Fully Remote - USPosition: As a Project Manager at Change Healthcare, you will be responsible for overseeing all aspects of the project including involving department or cross-functional teams focused on the implementation of Change Healthcare product solutions for external customers. This will include developing and maintaining the project plan, managing scope, coordinating internal and third-party resources, and providing executive reporting and anticipating, identify, define, and make recommendations to mitigate project risks. The Project Manager will partner with the customer on all project-related matters, keeping the project on track and within scope, anticipating and assessing project issues and risks while facilitating mitigation strategies with the team and with management in order to meet customer-satisfaction, quality, and productivity goals. Core Responsibilities:
  • Responsible for leading complex and unique customer implementations of Change Healthcare's Medical Network suite
  • Oversee all aspects of the project including developing and maintaining the project plan, managing scope, coordinating internal and third-party resources, and providing executive reporting
  • Ensure all team members have the required information and resources to carry out their assigned tasks effectively and efficiently
  • Identify, define, and make recommendations to mitigate project risks to deliver project on time
  • Manage the relationship and communication with the customer and all stakeholders as it relates to the active implementation
  • Assists with development and maintenance of business unit process and procedures
  • Facilitate internal educational teach backs related to developing project management
  • BA/BS or an equivalent combination of education/experience
  • 5-10 + years of Project Management experience, leading technology, and business projects with internal and external stakeholders
  • 8-10+ years direct customer experience
  • 2-5 years of experience managing teams, clients, and vendors in implementation projects
  • Strong understanding and experience with standard project management methodology
  • Strong IT knowledge
  • Excellent customer facing skills
  • Strong communication, organization, and leadership skills.
Preferred Qualifications:
  • Experience in healthcare or with API management is a bonus
  • Ability to critically think and solve problems
  • Ability to work in a fast-paced environment with a commitment to client success and maintain a positive attitude under pressure
  • Strong organization skills including attention to detail and ability to multitask, project plan management, process improvement
  • Experience implementing internal process improvement initiatives
  • Project Management Professional (PMP) preferred
  • Excellent written and verbal communication skills
Working Conditions/Physical Requirements:* General office demandsTravel:* How much should the candidate plan to travel in this position? 0-25%. May require occasional travel for offsite client meetings, internal team meetings, and training sessions.* Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.Unique Benefits*:* Flexible work environments* Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets* Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships* Employee wellbeing programs and generous health plans* Educational assistance programs* US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions* Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies* Learn more at https://careers.changehealthcare.com*Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Diversity and Inclusion:

*At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
*Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when job-related and consistent with business necessity, we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.comwith "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfto view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.