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Account Manager I

American Red Cross
United States, Pennsylvania
October 08, 2022

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us-Where your Career is a Force for Good!

Job Description:

If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you!

We have an opening on our Donor Recruitment team for an Outside Sales Representative in Donor Recruitment who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives.

As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work!


Plans to develop and provide effective marketing and project planning strategies to recruit, cultivate, retain and manage blood drive sponsors and events. Successful performance of responsibilities is necessary for the Red Cross Biomedical business operation to reach blood collection goals. Develops potential Sponsor leads and influences their commitment of resources in sponsoring blood donation events. Plans and advances blood donation events as well as coordinates ongoing support to Sponsors. Prepares and delivers educational presentations to Sponsor chairpersons and recruitment committees regarding blood donation drive requirements and goals. Develops and presents appropriate special donor recruitment and recognition programs.

In this position, you can expect monthly incentives as well as a vehicle stipend (as use of your personal vehicle is required).


  • Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals.

  • Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals.

  • Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals.

  • Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations.

  • Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives, and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures, and other related regulatory requirements.

  • Develop a working knowledge of the community, its government, demographics, and organizations.

  • Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program.

  • Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance.

  • Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity.


  • Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required.

  • Minimum one-year related experience required.

  • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.

  • Good organizational skills and the ability to handle multiple priorities effectively are required.

  • Excellent oral and written communications skills, including training and presentation skills are required.

  • A current valid driver's license and good driving record are required.

The American Red Cross requires all new hires to be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process before their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved before being hired.

As part of the world's largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering-both during the COVID-19 pandemic and year-round.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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