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Student Services Analyst (Short-Term)

Maricopa Community College district
dental insurance, paid time off, tuition reimbursement
United States, Arizona, Avondale
August 23, 2023


Student Services Analyst (Short-Term)

Job ID: 316675
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$47,363 - $61,571/annually, DOE

Grade

114

Work Schedule

Monday - Friday, Work schedule is based on hours of operation and needs of Department.; some evenings and weekends may be required
Summer Hours: Monday - Thursday, Work schedule is based on hours of operation and needs of Department.; some evenings and weekends may be required

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

  • Many of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options
  • Paid observed federal holidays & additional paid time off throughout the year
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
  • Paid vacation, sick, and personal time (if applicable)
  • Multiple health and dental insurance coverage plans
  • Virtual: Reach a doctor 24/7
  • Flexible Spending Accounts (FSA)
  • Maricopa Perks & Gears Discount Program
  • Employee assistance program (EAP)
  • $4,000 Annual professional development growth funding (if applicable)
  • Tuition reimbursement for employee and dependents (if applicable)
  • Revised summer work schedule
  • Maricopa Employee Health & Wellness Program
  • Employee recognition opportunities


Job Summary

Estrella Mountain Community College is hiring a Student Services Analyst in Financial Aid (Short Term) to work under a learning college philosophy () where learning happens anytime, anytime, anyway, any place. This position independently performs complex student service and technically demanding financial aid duties, including processing financial aid, servicing students, supervising and training staff, serving as EMCC's Veteran Affairs Financial Aid liaison, and etc.

Essential Functions

40% - Provides Financial Aid assistance as the FA student service manager, responds to escalated student inquiries and to appeals/professional judgements based on detailed knowledge of financial aid regulations, policies and procedures, internal and external scholarships, and serves as Financial Aid liaison to Veterans.

20% - Processes financial aid programs and activities; coordinates office work flow and the consistent implementation of policies and procedures; assists with a diverse population of MCCCD employees, students, and the public.

10% - Development of office processing related to student service, responsible for office supplies and service, trains staff and student employees in financial aid policies, practices, procedures and guidelines.

10% - Researches/analyzes regulations for financial aid programs and communicates federal guidelines and policies.

10% Performs PeopleSoft testing, researching, troubleshooting, error identification, evaluation and coordination with the District Information Technology Department to ensure the Student Information System is properly functioning.

10% Administers financial aid or scholarship programs such as student employment, loan programs; providing requested information and preparing office practices and procedures, training and direction of students and staff.Other duties as assigned as commensurate to the grade level of the position.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

OR

Associater's Degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

Desired Qualifications

A. Experience maintaining, applying and communicating financial aid regulations and guidelines.

B. Experience with system set up, procedure creation, staff training, problem identification and resolution in an automated financial aid system such as PeopleSoft.

C. Experience leading student service, processing, compliance, and other functions of a Financial Aid team in an in person student facing FA Department..

D. Recent (within the last 12 months) experience providing general and escalated financial aid assistance to students and others via phone, email, in person, live chat, etc.

Special Working Conditions

Must not be in default or owe an overpayment of federal financial aid funds.

EMCC is an in-person college and this position is required to work 100% on campus.

How to Apply

Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment (must include number of hours worked)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


Posting Close Date

Open until filled

First review on May 23, 2022

EEO Information

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link .

Clery Act

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link

To apply, visit

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