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Administrative Assistant 3 - Surgery (Westwood and Santa Monica)

University of California - Los Angeles Health
United States, California, Los Angeles
January 25, 2023
Responsibilities Under the general supervision of the Division Administrator and the assigned faculty surgeon or surgeons, the incumbent will provide administrative and scheduling support for the assigned plastic surgery practice(s) in Westwood and Santa Monica. Major duties include: coordinating new patient appointments; surgery scheduling, including coordination with co-surgeons from other departments, counseling patients on the scheduling process, and counseling patients on their financial obligations; obtaining pre-certifications /pre- authorizations, answering phone lines and triaging calls, maintaining patient records. Additional responsibilities include coordination of the practitioner's clinic schedules, maintenance of academic and clinical calendars; coordination patients in research studies; assistance with professional correspondence; scheduling and coordination of meetings, and lectures; maintenance of curriculum vitae; provide assistance with educational events; coordination of travel and preparation of itineraries.The Administrative Assistant III must be able to multi-task effectively and execute all tasks assigned by the practitioner(s) and the Practice Manager. Salary range: $26.99-$38.66 Hourly Qualifications Required: Familiarity with EPIC-Care Connect system and clinic scheduling procedures Skill in analyzing information, problems, situations, practices, and procedures to define the problem, identify relevant concerns or factors, identify patterns, tendencies, formulate logical and objective conclusions, and recognize alternatives and their implications. Strong written and verbal communication skills. Ability to work as part of team and establish cooperative working relationships with administrators, physician, peers, and the public. Skill in speaking with persons of various backgrounds to obtain information Must be able to multi-task between multiple responsibilities and execute all tasks assigned The ability to maintain a professional demeanor at all times. Extensive experience in organizing workflow in order to accomplish established objectives Experience with varied computer software and hardware including word processing, knowledge of Microsoft Word, Excel, and Access. Preferred: Bilingual, Spanish Familiarity with EPIC-Care Connect system and clinic scheduling procedures Demonstrated knowledge of office procedures for Plastic Surgery, including scheduling of appointments. Knowledge of medical terminology Knowledge of CPT and ICD-10 coding Familiarity with insurance authorization process UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.