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Housing Specialist Program Consultant- New Jersey

UnitedHealth Group
United States, New Jersey, Newark
November 26, 2022

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Clinical Program Manager will work with the Housing Transition team. The incumbent will be responsible for the development and/or on-going management and administration of clinical programs. In this role, you will provide implementation support, measurement standards, and revisions as needed that incorporate applicable best practices with proven outcomes.

Expect to spend about 30-40% of your time in the field visiting our members. You'll need to be flexible, adaptable and, above all, patient in all types of situations.

Primary Responsibilities:

  • NJ Health Plan Housing Specialist - identifying and securing community-based housing for MLTSS Members whose barrier to transition is lack of affordable and accessible housing
  • Utilizing the state mandated contractual alignment process to partner with the Member's assigned Care Manager to ensure the development of a coordinated and seamless transition plan through engagement
  • Facilitating the Interdisciplinary Team consisting of NF/SCNF staff, Member and other providers or authorized representatives and caregivers as appropriate
  • Assigned protocol to assist the assigned Care Manager in assessing the Member's transitional needs, including the authorization for payment and procurement of transitional services. Including housing, furniture, property inspection and other required items as described
  • External Client/Member facing for interviews, missing data or correspondence for Member transition support
  • Monitoring support for the effectiveness of the NF to Community Transition Plan including performance measures that include: emergency room visits, hospitalizations, re-hospitalizations, NF admissions and other quality measures as required by the State to meet federal reporting requirements of the MFP demonstration

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree in human/health services and/or behavioral health or equivalent experience (in healthcare data analytics)
  • 2+ years of case management/care coordination
  • 2+ years of program management/project management experience
  • Experience in a role supporting a quality function or related operational function
  • Experience extracting, trending and reporting data
  • Intermediate experience with MS Office including Word, Excel and PowerPoint
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Healthcare experience
  • Housing Specialist Experience
  • Ancillary Experience
  • Community Outreach

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.