Telecom Operator / PBX

Who We Are

Hillcrest HealthCare System (HHS) is a comprehensive health system providing quality healthcare in northeastern Oklahoma, with the system's flagship hospital, Hillcrest Medical Center, located in Tulsa.

Hillcrest Medical Center, is a 620-bed hospital among Oklahoma's most widely respected and acclaimed hospitals, offering extraordinary care and a multitude of services in many areas including Oklahoma's largest dedicated heart hospital.

After meeting our leadership team, you will learn how our Call Center is powered by our purpose of caring for people - our patients, their families and one another. With great teamwork and a knowledgeable, tenured staff, we offer great learning opportunities to grow your career, while doing what you love most - caring for people. If you meet the minimum requirements below, enjoy work that is valued, has purpose and you want to join our team, please apply today!

What You'll Do

The Call Center Operator is responsible for providing communication services for the hospital.

The successful candidate will be able to:

• Operate an intelligent, multi-line phone console system
• Process in-coming, out-going, and inter-facility calls
• Appropriately utilize the over-head paging system in response to codes and alarms
• Provide friendly and efficient customer service to each caller

What You'll Bring

• High school diploma or GED required
• Must have a passion for excellence
• Must demonstrate excellent written and verbal communication skills
• Professionalism displayed through sound judgement, initiative, and flexibility
• Good interpersonal, communication, team-work, and customer service skills
• Strong organizational, problem-solving and follow-through skills
• Ability to multi-task constantly, react to changes quickly/productively, and tolerate interruptions
• Ability to perform work when no directions are given, and give directions to others