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Human Resources Specialist
DJO Surgical | |
United States, Texas, Dallas | |
February 26, 2023 | |
Job Description: Position Summary: We are currently seeking an outstanding Human Resources Specialist for our Shared Service Center team. The Human Resources Specialist is focused on providing effective and timely front-line customer service support for our employees, managers, and HR team. This position will provide support for their questions, issues, and problem resolution on services such as on-boarding, new hire orientation, off-boarding, and HR policies & procedures. The HR Specialist will also perform transactional activities related to various HR programs and processes. Part time approximately 25 hours a week Full time 40 hours a week Key Responsibilities: * Serve as Tier 1 HR support for employee and manager questions including but not limited to background checks and drug screens, new hire orientation, I-9 process, HR policy interpretation and invoice processing. * Manage and respond in a timely manner to ticketing system inquiries or escalate to other HR functions as appropriate * Coordinate programs and processes with third parties including but not limited to immigration, mileage reimbursement, and leaves of absence * Collaborate with other cross-functional team members to resolve employee issues in a thorough and timely manner * Pursue and share best practices with team * Perform back-office transactions for general HR data processing in support of HR functions, including running ad-hoc and scheduled reports, data entry, data reconciliation, and sending communications * Achieve stated performance measures and adhere to established customer service standards * Perform special projects as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience *2 + years of general Human Resources experience preferred * Experience working in a HR Call Center or HR Shared Service Center preferred * Ability to interpret and communicate HR policies, procedures, and programs * Ability to deliver excellent employee experience via email, telephone, and in person * Ability to prioritize and meet deadlines * Service-oriented and willing to learn * Spanish speaking preferred Education * BA/BS Degree in Human Resources or related field, and/or equivalent combination of education and experience Skills/Competencies/Knowledge * Excellent written and verbal communication skills * Ability to work independently within a team environment * Detail oriented and flexible * General knowledge of employment law * Knowledge of California employment law preferred * Proficient with Microsoft Office Suite including Word, Outlook, Excel, PowerPoint and SharePoint * Workday or similar Human Capital Management system experience required ABOUT DJO GLOBAL For additional information on the Company, please visit www.DJOglobal.com. DJO is a growing subsidiary of diversified technology leader Colfax Corporation |