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Human Resources Specialist

DJO Surgical
United States, Texas, Fort Worth
January 25, 2023

Job Description:

Position Summary:

We are currently seeking an outstanding Human Resources Specialist for our Shared Service Center team. The Human Resources Specialist is focused on providing effective and timely front-line customer service support for our employees, managers, and HR team. This position will provide support for their questions, issues, and problem resolution on services such as on-boarding, new hire orientation, off-boarding, and HR policies & procedures. The HR Specialist will also perform transactional activities related to various HR programs and processes.

Part time approximately 25 hours a week

Full time 40 hours a week

Key Responsibilities:

* Serve as Tier 1 HR support for employee and manager questions including but not limited to background checks and drug screens, new hire orientation, I-9 process, HR policy interpretation and invoice processing.

* Manage and respond in a timely manner to ticketing system inquiries or escalate to other HR functions as appropriate

* Coordinate programs and processes with third parties including but not limited to immigration, mileage reimbursement, and leaves of absence

* Collaborate with other cross-functional team members to resolve employee issues in a thorough and timely manner

* Pursue and share best practices with team

* Perform back-office transactions for general HR data processing in support of HR functions, including running ad-hoc and scheduled reports, data entry, data reconciliation, and sending communications

* Achieve stated performance measures and adhere to established customer service standards

* Perform special projects as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


*2 + years of general Human Resources experience preferred

* Experience working in a HR Call Center or HR Shared Service Center preferred

* Ability to interpret and communicate HR policies, procedures, and programs

* Ability to deliver excellent employee experience via email, telephone, and in person

* Ability to prioritize and meet deadlines

* Service-oriented and willing to learn

* Spanish speaking preferred


* BA/BS Degree in Human Resources or related field, and/or equivalent combination of education and experience


* Excellent written and verbal communication skills

* Ability to work independently within a team environment

* Detail oriented and flexible

* General knowledge of employment law

* Knowledge of California employment law preferred

* Proficient with Microsoft Office Suite including Word, Outlook, Excel, PowerPoint and SharePoint

* Workday or similar Human Capital Management system experience required

DJO Global is a leading global developer, manufacturer and distributor of high-quality medical devices that provide solutions for musculoskeletal health, vascular health and pain management. Our products address the continuum of patient care from injury prevention to rehabilitation after surgery, injury or from degenerative disease, enabling people to regain or maintain their natural motion. Our products are used by orthopedic specialists, spine surgeons, primary care physicians, pain management specialists, physical therapists, podiatrists, chiropractors, athletic trainers and other healthcare professionals. In addition, many of our medical devices and related accessories are used by athletes and patients for injury prevention and at-home physical therapy treatment. Product lines include rigid and soft orthopedic bracing, hot and cold therapy, bone growth stimulators, vascular therapy systems and compression garments, therapeutic shoes and inserts, electrical stimulators used for pain management and physical therapy products. Our surgical division offers a comprehensive suite of reconstructive joint products for the hip, knee and shoulder. Our products are marketed under a portfolio of brands including Aircast, Chattanooga, CMF, Compex, DonJoy, ProCare, Exos, Dr. Comfort, DonJoy Performance and DJO Surgical.

For additional information on the Company, please visit www.DJOglobal.com.

DJO is a growing subsidiary of diversified technology leader Colfax Corporation

EOE AA M/F/VET/Disability

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

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