Senior Billing Analyst

About Press Ganey:

, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

Job Overview:

This position will assist the Manager, Business Services in the monthly ERP invoice process including posting and review of client invoicing. This role is primarily work from home. There will be a requirement to commute to the South Bend office twice a month.

Duties and Responsibilities:

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  This position will assist the Manager, Business Services in the monthly invoice process including posting and review of client invoicing. This individual will be assigned multiple clients based on their given region.

  
  
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  Review of contracts that are ready to be opened and billed.

  
  
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  Process monthly cancellations and issue necessary credits.

  
  
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  Perform maintenance on client accounts to realign services, change billing cycles and adjust current or future pricing.

  
  
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  Maintain a strong working relationship with clients both external and internal directly and in close coordination with various internal departments to ensure that billing information is correct.

  
  
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  Having a high level of attention to detail to prevent and/or resolve existing billing issues timely and accurately.

  
  

Qualifications:

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  The successful candidate will have knowledge of project-based billing and dispute resolution practices.

  
  
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  He/She will have excellent phone and written communication skills, have effective problem-solving skills and be able to interact in a team environment.

  
  
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  This person must also be able to work independently, prioritize their work load and meet deadlines.

  
  
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  This person will be thorough, efficient, accurate and meticulous with their work.

  
  
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  Able to commute to South Bend, IN office twice a month.

  
  

Education:

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  Bachelor's degree in Accounting, Finance, Business or related area is required with 3-5 years of project based billing/dispute resolution experience.

  
  

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $42,000 to $54,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

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