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General Agent Growth Manager- Philadelphia, PA or New Jersey

UnitedHealth Group
United States, Minnesota, Minnetonka
January 29, 2023

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

The General Agent Growth Manager is based on the Small Business Sales team and is responsible for driving growth in the 2-50 space by maximizing our General Agent distribution channel. The General Agent Growth Manager drives medical and specialty sales to customers in the 1-100 (or more depending on the market) employee range. The role manages all aspects of the GA relationships for in state and out-of-state business. GA partnerships are critical to the success of the 2-50 segment and represents anywhere from 20-80% of our sales depending on the market.

Primary Responsibilities:

  • A successful GA Growth Manager will need to strategically and methodically manage a large list of General Agencies to educate, train, and support GA partners to drive new business growth and persistency in partnership with the SBS AE and RAE. This role will be performed remotely and is not a telemarketing position. This role will require a tactical and motivated sales professional
  • In this role, the GA AE will be accountable for and have oversight of all GA relationships in a market. The AE will be responsible for building relationships with assigned agencies, driving GA specific sales initiatives, educating agents on UHC programs and processes, monitoring growth metrics, holding their GAs accountable for results as well as meeting and exceeding sales targets and activity metrics. Successful AEs will be able to demonstrate profound market knowledge and sales acumen, be analytical, business plan execution and excellent relationship building skills
  • Build, manage, and maintain oversight of all General Agency relationships in a market
  • Lead contract negotiations where necessary in collaboration with internal national GA contacts as well as SBS and health plans
  • Understand, effectively communicate, and educate GA partners of portfolio changes, requiring knowledge of medical and specialty products within both fully insured and level funded offerings
  • Ensure that we are effectively connected to GA technology solutions to drive growth
  • Present market data and results to health plan and GA leadership, including competitor intelligence, pipeline activity and forecasting
  • Knowledgeable about market competition and trends, conducts competitive market analysis and consults on findings
  • Leverage technology to build and manage effective, consultative relationships that drive sales activity
  • Maintain and cultivate sound internal relationships with matrix partners including National GA teams, SBS and health plans
  • Accurate reporting of activity and results through multiple sales tools and CRM
  • Subject matter expert and point of escalation for GA issues, including the broker portal
  • Maintain inventory of forms, marketing materials, and pricing grids to ensure they are up-to-date and readily available to agents and sales teams
  • Requires professional presentation skills both in-person and remotely
  • Motivated to proactively engage and seek training opportunities to maintain success in current role
  • Be willing to work remotely and in General Agent offices to help solidify relationships

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree or an equivalent combination of education and experience
  • Sales insurance license must be maintained as required by state law
  • Maintain a valid driver's license
  • Proven successful sales experience in a complex sales environment (health care industry preferred)
  • Intermediate computer skills (Microsoft Excel, Microsoft Access, SalesForce CRM)
  • Ability to travel as required
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualification:

  • Solid communication/presentation skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.