Night Auditor

Under Canvas

United States, Big Water

August 15, 2023

Pay rate starting at $15/hr Job Summary

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option for employee housing for the duration of employment.

Responsibilities

Greet and check in guests at the reception desk, showcasing our amenities, and activities

Provide clear, accurate, complete, and timely communication

Confidently take action, quickly step in to help others, and make sound decisions with minimal direction

Eagerly seek opportunities to ensure guests have everything they need

Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors

Ability to have and give knowledge of the camp, maintain a positive attitude, provide listening skills, and the ability to predict and respond to guests needs in a timely manner will be paramount in preforming assigned job duties

Learn and share your knowledge of local culture, activities, and adventure activities

Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing

Collaborate and interact professionally with guests and co-workers

Work efficiently to meet deadlines while maintaining high standards

Competencies

Effective Communication

Adaptagility

Auditing

Attention to Detail

Client Focus

Professionalism

Education

High School (High school diploma) or GED

Working Conditions

Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events

Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker

Able to stand and move for long periods of time

Preferred Qualifications

Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Customer focus and friendly

Solutions-oriented and attention to detail

Ability to work overnight shifts

Communication skills

Additional Information

Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.