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Senior Quality Lead

Franchise World Headquarters, LLC
United States, Florida, Miami
November 03, 2023
Senior Quality Lead
Miami, FL, USA
Req #565
Friday, December 9, 2022
We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.
The Senior Quality Lead role supports food safety and quality assurance initiatives to drive continuous improvement across the supply chain. Working closely with the category leads on the team, this role is responsible for supporting technical management of food ingredient and suppliers for the Subway exports markets, ensuring these markets get approved food ingredients in compliance to Subway standards. This individual also provides ongoing Quality and Food Safety guidance to the cross functional teams, working to develop alternate food ingredients and solutions in compliance to the local regulations to protect our guests and the brand.

In addition to the supporting role for export markets, this role also provides food safety support for the Category Leads regarding food safety inspections, supplier and ingredient approval.

Essential Functions:

  • Partner with the Americas category leads, Nutritionist, Non-Trad, suppliers, IPC and distribution teams to approve and manage suppliers and products for export markets, ensuring consistent supply for export markets.
  • Address supply chain constraints, manage quality/food safety complaints and assess risks, applying the food safety and quality guidelines while remaining flexible to individual team and business needs.
  • Ensure compliance with regulatory and brand food safety standards for domestic products across all categories: expectation manual, GFSI requirements, audit program, micro standards, etc.
  • Participate on food safety supplier approval processes with IPC and the Category Leads verifying compliance of supplier plants with Subway requirements, completing food safety verification of product specifications and support the Category Leads with technical food safety visits during commercialization.
Skills and abilities required:

  • Bachelor's Degree in Food Science, Food Engineering, Microbiology, or other related field and strong knowledge/experience (5+ years) of quality assurance management, preferrably with large food service or supply chain companies.
  • Bilingual proficiency (English, Spanish) a plus.
  • Proficient with Microsoft Office Suite.
  • Experience with manufacturing process and formulation within the core product categories (bread, protein, cheese, sauces), preferably with QSR companies.
  • Strong knowledge of food safety, microbiology, Food Code and other food regulations.
  • Organizational agility and ability of developing working relationships with the different internal/external agents.
  • Excellent communication/presentation skills to make information accessible to different audiences and to influence decisions within the organization using consistent data/analysis.
The Company is only considering applicants who are currently authorized to work in the country the position is based.

Other details

  • Job Family
    Food Safety & Quality

  • Pay Type

  • Employment Indicator

  • Miami, FL, USA

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