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ESG Stakeholder Activation Lead - Remote

UnitedHealth Group
United States, Minnesota, Minnetonka
January 28, 2023

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others and start doing your life's best work.(sm)

UHG is committed to engaging with a variety of relevant stakeholders to advance and continuously refresh our ESG strategy and enhance our performance. As UHG seeks new ways of developing innovative solutions to modernize the health system and achieve our sustainability goals, this role will play a critical role in catalyzing engagement internally across the enterprise of nearly 400k colleagues globally and with multiple external stakeholder groups (e.g., investors, customers, consumers, suppliers). They will also play a pivotal role in supporting the enterprise ESG Steering Committee, consisting of senior business and functional leaders. In order to remain on the forefront and ahead of the rapidly evolving ESG landscape, this role will be instrumental in proactively gathering input, gauging expectations, and assessing UHG's ESG reputation among stakeholders. They will also need to assess new opportunities, synthesize relevant information, and communicate outcomes clearly to both internal and external audiences.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Design, implement and facilitate a structured, continuous feedback loop related to ESG perceptions and expectations with internal and external stakeholders, partnering with relationship owners, as needed (e.g., IR with investors, Procurement with suppliers, National Accounts with customers)
  • Monitor, assess and benchmark stakeholder feedback to facilitate decisions and mobilize action plans towards performance improvement
  • Support senior leadership forums (e.g., ESG Steering Committee, Board Cmte, Corp Secretary), including preparing meeting pre-read decks, facilitating discussion, ensuring follow-up actions are completed, and ongoing operational support
  • Collaborate with internal communications to convene internal ESG conversations among colleagues to help drive awareness, obtain feedback, and catalyze calls to action related to our ESG goals
  • Collaborate with members of the Sustainability function (DEI, Social Impact, Health Equity) with regards to external stakeholder groups under their purview
  • Identify thought leaders and key opinion leaders in fields related to ESG/ Sustainability for internal awareness raising and education activities
  • Assess opportunities to establish an external advisory board or council
  • Assess opportunities and benefits to conducting formal ESG priority assessments, lead implementation, and go-forward priority monitoring efforts
  • Accountable for describing stakeholder engagement process and outcomes in the annual Sustainability Report (e.g., number and format of engagement, insights obtained, actions taken in response)
  • Serve as a liaison with members of the Sustainability function to foster inclusive and integrated brainstorming across teams
  • Manage internal ESG resources/training/content

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of professional experience within an internal/external stakeholder engagement function
  • 2+ years of experience managing and conducting structured stakeholder research (e.g., online, structured surveys, focus groups, roundtable discussions)
  • 2+ years of experience related to sustainability issues for a large corporation, preferably in the healthcare field
  • Demonstrated experience supporting change management projects, including setting strategy and action plans
  • Demonstrated experience building strong relationships across internal functions and with external stakeholders
  • Experience navigating and synthesizing various qualitative viewpoints and quantitative data points
  • Demonstrated experience and comfort with delivering clean, concise messaging to senior leadership audiences
  • Ability to create relevant presentation materials (e.g., PowerPoint, infographics) for senior leadership audiences

Preferred Qualifications:

  • Excellent communication and presentation skills (both written and verbal)
  • Highly organized with solid attention to detail

Careers with UnitedHealth Group. Discover rewarding opportunities as we help people live healthier lives and help make the health system work better for everyone. Join a team of people who are talented, compassionate and driven. We will support you with the global outreach, resources and inclusive culture we're proud to foster as a Fortune 5 company. We encourage you to grow as we offer a world of rewards and benefits for performance.

Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut/Nevada/New York City residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.