Digital & IT Technical Specialist 1

We are seeking an experienced programmer analyst with a passion for delivering secure, scalable solutions and providing exception support to join our IT team. This is a full time, in person position in a mixed office and manufacturing facility with Enterprise, IoT, and digital technologies. The successful candidate will be self-driven with software development, business analysis, and project management experience. The candidate will be responsible for managing projects and developing and delivering value adding solutions and support to internal customers.

RESPONSIBILITIES:

• Technical support of an enterprise business resource planning (ERP) and manufacturing execution system (MES).
• Provides resolution of critical situation technical problems.
• Application development, software support, and management of Information Technology systems or services.
• Assists business unit implementation of such systems and services in a variety of languages.
• Manage and maintain Active Directory services, including user and group accounts, security groups, and access permissions.
• Data analytics & reporting (SQL, Power BI).
• Troubleshoot data quality errors by writing SQL queries.
• Provides information to be used to promote the understanding and benefit of technology systems.
• Solicit, understand, and document customer business requirements, processes, and workflows, developing both written and visual requirements and process flows.
• Logical analysis of simple to complex technical queries in an Aerospace manufacturing environment.
• Analyze complex data using statistical and technical techniques/queries.
• Stays abreast of new Digital and IT technological innovation/processes and researches the usage at Parker.
• Understand the business impact.
• Create and communicate decisions impacting the wider business, effectively managing customer expectations.
• Guide and train team members in technical business skills & processes.
• Has a broad understanding of Digital and IT strategy across all functions and can assess the impact.
• Deliver concise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to stakeholders and development staff.
• Evaluate unplanned requests and determine appropriate priority and action.
• Be responsible for direct interaction with internal customers, including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
• Develop high-level labor estimates to develop and deploy functionality.
• Conduct gap analysis between application and stated customer requirements and estimate project impact.
• Current and future state mapping.
• Able to build relationships at all levels (shop floor to corporate executive teams).
• Communicate, verify, and test desired functionality changes.
• Perform QA of project team deliverables.
• Resolve system issues.
• Work with the internal customers to demonstrate the changes to the system to ensure all relevant business needs are addressed.
• Develop training materials and provide training in a one-on-one or classroom environment.
• Manage multiple priorities through effective organization and communication.
• Recommend and institute BA best practices and methodology, and tools.
• Responsible for project development, performance goal setting, management, and evaluation reviews.
• Overnight, long-distance (including international) travel may be required based on the individual needs of project.

QUALIFICATIONS:

• Bachelor's degree or higher in Information Systems, Computer Science, or technology-related field of study.
• Year of experience: min 7+ years of IT System Solution delivery experience.
• Demonstrated knowledge in database programming (one or more of the following: SQL, PL/SQL, DB2, IMS).
• T-SQL/SQL fluency.
• Proven experience with data reporting tools: Power BI, SQL Server Reporting Services.
• Experience using a ticketing system, such as ServiceNow.
• Demonstrated team leadership.
• Strong business analysis experience and skillset.
• Demonstrated ability to develop and prepare use cases, functional specifications, and technical requirements.
• Experience with Agile methodologies.
• Experience with legacy systems as well as COTS system solutions.
• Must have or develop knowledge of Parker Lean tools and processes.
• Strong consultative, advisory, negotiation, and facilitation skills.
• Excellent written and verbal communication.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Strong MS Visio skills.
• Experience with Operations, Manufacturing, and Quality Systems, preferably in Aerospace.
• Knowledge of project management standards, methods, and techniques.
• Understands how to support applications and technologies in a rapid growing business.

Preferred SKILLS:

• PMP, CBAP certifications
• SOX conceptual knowledge and experience
• Agile/Scrum experience - Azure DevOps a plus
• Understanding of app development using Microsoft Visual tools
• Experience with Microsoft SharePoint
• Knowledge of SAP S/4HANA
• Experience with InfinityQS SPC software
• Knowledge of IBM MQ
• Experience with MS Power Apps, Forms, Power Automate
• Mainframe development and processing using COBOL, CICS, DB2, TELON, JCL, VSAM, RACF, Endevor

Additional Comments:

The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or make reasonable accommodations so qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.

Work Authorization:

• This position must meet Export Control compliance requirements; therefore, a "US Person" as defined by 22 C.F.R. * 120.15 is required. U.S. Citizenship/Permanent Resident is required for most positions.

If you would like more information about Equal Employment Opportunities as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf