Online Merchandise Lister - Franklin Road eCommerce

Starting at $16.00 per hour!
Are you looking for a career with Goodwill outside of the typical retail or warehouse setting that is fast-paced, dynamic, and a unique employee experience? Do you love to learn? Does the thought of handling pop culture objects, great-grandmother's dishes, vintage toys, and designer purses make you excited? Would you enjoy working in a green environmentally friendly workspace?

ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics, and more. Goodwill of Central and Southern Indiana provides an engaging online shopping experience on this site and other online destinations to further Goodwill's mission of helping people who are facing barriers in finding jobs.

The Online Merchandise Lister assists the management team in reaching the operational goals of the site by processing all items received from the Goodwill Retail Sites, writing accurate descriptions, and posting the descriptions of the product that will go on the ClickGoodwill website. Duties include researching products on the Internet, creating descriptions, proofreading for accuracy, and posting product descriptions. The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach.

Hours of Operation: 7AM-6PM, Monday through Friday and Saturday, 7AM-3:30PM

There are a variety of working shifts available which also may include occasional overtime hours.

Example Duties and Activities

• Navigates the Internet to research products. Reviews information.

• Creates product descriptions to post with photo images and proofreads work. Corrects mistakes and updates information.

• Posts products on the ClickGoodwill website, ensuring accuracy in product descriptions, as well as grammar and spelling.

• Follows all process instructions accurately for writing merchandise descriptions.

• Maintains a safe and orderly work area.

• Meets and surpasses hourly production quotas.

• Cross-trains in other areas to build skill base and value within the department.

Required Competencies

• Degree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Industry Expertise - Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality. Is adept at reaching and surpassing quantity/quality quotas while adhering to process and safety protocols.

• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world. Possesses legible handwriting.

• Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.

• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.

• Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

• Technical Knowledge - Has proficient knowledge of G Suite, MS Office, and internet navigation. Knowledgeable of search engine optimization. Is able to type 50WPM or more.

• Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.

• Mathematical Aptitude - Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance.

• Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills. Good retention and ability to apply learning to a future set of parameters.

• Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.

Preferred Competencies

• Auction Site Sales - Works utilizing and of the common auction sites (eBay, Facebook, OfferUp, Etsy, Letgo, Shopify, etc.). May have been responsible for accepting, storing, and releasing auction inventory and has made detailed documentation of assorted products. Takes photographs of merchandise, writes descriptions based on the seller and/or appraiser details, and decides on the most appropriate grouping, display, and sale order of items in an auction.

Other Requirements: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus. Additionally, must be able to work with overhead fluorescent lighting.

• Minimum of 18 years of age

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement

• Comprehensive health plan, dental and vision insurance

• Paid time off (PTO) and paid holidays

• Company provided life insurance

• Nationally recognized preventive health and wellness program

• Section 125 pretax health spending account, dependent care spending account and premiums

• Retirement options with partial company match %

• Employee discount (Goodwill retail and additional external services)

• Mental health services with up to 15 free counseling sessions for you and any family members

• Free nurse health coaching services on site

• Pay on Demand options available

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
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