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Public Service Aide - Associate to Professionals (2023) - SFPUC (9922)

San Francisco Public Utilities Commission
United States, California, San Francisco
December 04, 2023
Company Description

November 9, 2023: Updated filing deadline. Candidates who have already submitted an application for this 2023 recruitment do not need to re-apply.

  • Application Opening:January 3, 2023
  • Application Filing Deadline: December 15, 2023
  • Hourly Compensation:(Effective July 1, 2023)
  • Recruitment ID:REF20694L(EXEMPT)

Important Information: Applicants

This recruitment supersedes all previous ones. If you have submitted a 9922 application in the past and wish to be eligible for this 2023 recruitment, you MUST reapply or else you will not be considered.

Important Information: Instructions to Apply

  • Complete this Public Service Aide - Associate to Professionals (9922) job application; AND
  • Attach a proof ofcollege transcripts (official or unofficial) or college diploma with your online application.

Only individuals who submita completed job applicationandattacha proof of your college transcripts or college diplomaat the time of application submission will be considered.

APPOINTMENT TYPE:Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.


Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area - 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at

Job Description

General Description:

Under minimum direction, the 9922 Public Service Aide, Associate to Professionals performs a variety of duties requiring a high level of responsibility; carries out complex tasks relative to the performance of management functions; carries out complex tasks on a limited basis in direct support of professional level personnel; researches and analyzes data; assists in the implementation of programs and assists in various administrative duties.


Public Service Aides will be reporting to various SFPUC locations depending on assignment:

  • Water Enterprise - 1657 Rollins Road, SF CA
  • Wastewater Enterprise - 750 Phelps Street, SF CA
  • Wastewater Enterprise - 3801 Third Street, Suite 600, SF CA
  • Power Enterprise - 651 Bryant Street or 525 Golden Gate Avenue, SF CA
  • Hetch Hetchy Water and Power Division - Moccasin, CA (140 miles east of SF bay area)
  • Infrastructure - 525 Golden Gate Avenue, SF CA
  • External Affairs - 525 Golden Gate Avenue, SF CA
  • Business Services - 525 Golden Gate Avenue, SF CA


    • Completion of at least two years of college from an accredited college or university.

    Desirable Qualications:

    • Good public relations skills
    • Good written and verbal communications.

    Applicants must meet the minimum qualication requirement by the nal ling date unless otherwise noted.

    Please attach college transcripts or college diploma with your online application. All application materials including verication of education must be submitted with your application. Failure to submit verication will result in rejection of application.

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Verification of Education and Experience:

    Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at:

    Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

    Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

    Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

    Additional Information

    Additional Information Regarding Employment with the City and County of San Francisco:

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

    • Select the "I'm Interested" button and follow instructions on the screen

    Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

    Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

      Analyst Information: If you have any questions regarding this recruitment or application process, please contact the Human ResourcesAnalyst, Brandon Bradleyat BBradley@sfwater.org.

      The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

      Videos To Watchhttps://www.youtube.com/watch?v=inc4CF4VKFE
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