Job posting has expired
Intake Advocate - 12 Month Register
Internal Revenue Service | |
¤37,696.00 - ¤60,641.00 / yr | |
United States, Montana, Helena | |
October 13, 2023 | |
Duties
WHAT IS THE TAXPAYER ADVOCATE SERVICE DIVISION?
Requirements
Conditions of Employment
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement: Specialized Experience: To be minimally qualified for this position you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of experience qualifying as specialized include: preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office records; and locating and compiling data or information from files and other data sources; and contacting customers through correspondence or telephone to obtain information, explain liability, and encourage compliance. OR Bachelor's degree or four years of education above high school in any field of study from an accredited college or university. An equivalent amount of combined education and experience. Only education in excess of 60 semester hours, 90 quarter hours or 1440 classroom hours is creditable toward meeting the specialized experience requirement for the GS-5 level. For example, one full year of academic study (30 semester hours, 45 quarter hours, or 720 formal classroom hours) beyond the second year is equal to 6 months of specialized experience. To be creditable, education must have been obtained in an accredited business, secretarial or technical school, college or university. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. For more information on qualifications please refer to . Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. Additional information
Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty. Vacancy will be filled as follows:One(1) vacancy in NY0300 ALBANY, NY;One(1) vacancy in FL3026 CLEARWATER, FL;One(1) vacancy in CA6109 SAN DIEGO,CA;One(1) vacancy in AL1213 BIRMINGHAM,AL;One(1) vacancy in FL0067 JACKSONVILLE,FL;One(1) vacancy in CA0521 LAGUNA,CA;One(1) vacancy in MA5813 LOWELL, MA;One(1) vacancy in CA0150 LOS ANGELES,CA Additional vacancies may be filled in the following locations: AK3237 ANCHORAGE; AK; AL1213 BIRMINGHAM, AL;AR0063 LITTLE ROCK, AR; AZ7748 PHOENIX, AZ; CA0150 LOS ANGELES, CA; CA0281 OAKLAND, CA;CA0521 LAGUNA NIGUEL, CA; CA6109 SAN DIEGO, CA; CA6116 SAN JOSE, CA; CA6139 SACRAMENTO, CA; CO1811 DENVER, CO; CT0013HARTFORD, CT; DC0022 WASHINGTON, DC; DC0198 WASHINGTON, DC; DE0052 NEWARK, DE; FL0067JACKSONVILLE, FL; FL2347 PLANTATION, FL; GA0087 ATLANTA, GA; HI8469HONOLULU, HI; IA0112 DES MOINES, IA; ID0025BOISE, ID; IL0236 CHICAGO, IL; IL2454 SPRINGFIELD,IL; IN0133 INDIANAPOLIS, IN; KS1615 WICHITA, KS;KY0086 LOUISVILLE, KY; LA1336 NEW ORLEANS, LA;MA0131 BOSTON, MA; MA5813 LOWELL, MA;MD0055 BALTIMORE, MD; ME0068 AUGUSTA, ME;MI0800 DETROIT, MI; MN1600 SAINT PAUL, MN; MO1937 KANSAS CITY, MO; MS0083 JACKSON, MS; MT5513 HELENA, MT;NC2598 CHARLOTTE, NC; NC2668 GREENSBORO, NC;ND0046 FARGO, ND; NE0051 OMAHA, NE; NH6185PORTSMOUTH, NH; NJ4721 SPRINGFIELD, NJ; NJ5105TRENTON, NJ; NM1464 ALBUQUERQUE, NM; NV7516LAS VEGAS, NV; NY0350 NEW YORK, NY; NY0376 HOLTSVILLE, NY; NY7288 BROOKLYN, NY; NY7340 BUFFALO, NY; OH0189CINCINNATI, OH; OH0192 CLEVELAND, OH; OK1356OKLAHOMA CITY, OK; OR0043 PORTLAND, OR;PA0233 PITTSPURGH, PA; PA0809 PHILADELPHIA, PA;RI7097 PROVIDENCE, RI; SC0068 COLUMBIA, SC;SD1317 SIOUX FALLS, SD; TN0052 NASHVILLE, TN; TX0272 EL PASO, TX; TX0298 HOUSTON, TX; TX2038 AUSTIN, TX;VA0088 RICHMOND, VA; VT8139 BURLINGTON, VT; WI1720 MILWAUKEE, WI:WV0304 PARKERSBURG, WV; WY1228 CHEYENNE, WY This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date: 2/2/2023 and 6/1/2023. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT) 2/1/2024 .
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible). If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 10/12/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 10/12/2023.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: . Agency contact information
IRS Memphis External Email
Address
TAS - Taxpayer Advocate Service 1111 Constitution Ave NW Washington, DC 20224 US Next steps Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance. |