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Support Specialist - (Sat & Sun), (7am-3:30pm)
The People Concern | |
United States, California, Santa Monica | |
June 02, 2023 | |
Support Specialist - (Sat & Sun), (7am-3:30pm)
Santa Monica, CA, USA
Req #372 Thursday, January 12, 2023
Title: Support Specialist Department:Interim Housing Project: Cloverfield Reports to:Assistant Director/Program Manager/Lead Client Attendant Supervises:N/A Schedule:Saturdays Status:Part Time, Benefits: Welcome to The People Concern! We are glad What you should know about us! Here at The People Concern, we pride * Being courageous leaders, taking action * Caring for others, where we treat every person in an empathetic and * Upholding our integrity, * Working as an effective team, where we are always collaborating and supporting each Within our shelters, specifically, you should
What we expect and value in our people:
We love where we work and we are honored to Essential Duties and Responsibilities * Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc. * Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties * Be visible on the floor at all times and actively engage and welcome clients * Conduct regular, thorough walk-throughs of the facility * Create a supportive environment to ensure client progress * Attend relevant staff meetings, trainings and retreats as scheduled * Oversee client * Facilitate a client engagement activities, such as groups or other activities * Complete incident reports, update shift logs, and document * Intervene during crises to actively * Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction * Communicate effectively, and in a timely manner, with * Maintain client confidentiality at all times, while * Other duties as assigned Qualifications/Requirements: * High school/GED degree * Minimum one (1) year experience in related work * Possess effective customer service skills and the ability to handle difficult situations * Ability to work independently and think critically * Ability to communicate in a language other than English * Ability to act in a professional manner regardless of circumstances * Commitment to improving the community through empowerment and dignity * Familiarity with non-violent crisis intervention * Familiarity with issues faced by population served * Ability to self-motivate and to appropriately organize and motivate others * Computer literate; able to use computerized database system for information management * Ability to work as a team member * Able to obtain and maintain Food Handlers, CPR and first * Demonstrate Other details
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