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Commercial Loan Servicing Specialist (Remote - CA, OR, WA, ID)

Banner Bank
paid holidays, sick time, tuition reimbursement, 401(k)
United States, Washington
July 06, 2023

Commercial Loan Servicing Specialist (II) Opportunity Overview

Perform multiple functions related to commercial loan servicing for non-complex loans. Maintain proper loan records, perform GL balancing, and ensure servicing requests are processed accurately, in accordance to internal guidelines, and within established service level standards.

As a Commercial Loan Servicing Specialist (II) with Banner Bank you will have the opportunity to:

  • Prepare collateral releases for commercial and commercial real estate loan portfolio. Monitor and process paid loan reports in accordance to established controls prior to releasing liens or collateral instruments. Provide support to business lines by researching and resolving loan related issues or customer submitted requests.
  • Responsible for communicating with business lines regarding post-booking loan system matters, imaging, payoff requests, reconveyances, or loan maintenance inquiry related issues.
  • Monitor and maintain the loan collateral tickler system for pending commercial and commercial real estate loan collateral perfection items.
  • Responsible for processing UCC Reports to ensure lien filings are continued, amended, or terminated (as required) in a timely manner to ensure the Bank's lien position is maintained during the life of the loan. Monitor, review, and submit CoreLogic Tax Reports to business lines for further processing.
  • Monitor and process the Bank's established requirements for insurance. Perform reviews on flood and hazard insurance certificates and policies prior to closing and upcoming expirations to ensure accurate coverage that complies with internal bank policy, as well as state and federal regulatory requirements.
  • Responsible for complying with policies, procedures, security requirements, and government regulations.



Commercial Loan Servicing Specialist I:

  • 1 or more years of experience in commercial loan documents, experience in commercial real estate loan documents preferred

Commercial Loan Servicing Specialist II:

  • 2 years of operations experience in commercial and commercial real estate loan servicing activities required

Note: this post is for one position that may be filled as a level one or two, depending on skills and experience.

Knowledge, Skills and Abilities

  • Possess a working knowledge of the administration, scanning, and indexing of collateral documents into the OnBase imaging system. Thorough knowledge service level agreements and the proper loan documents required for imaging.
  • Possess good organizational skills, and the ability to multi-task with strong attention to detail.
  • Possess excellent written and verbal skills with the ability to communicate professionally and effectively.
  • Ability to work in a deadline-driven environment with frequent changes in priorities and an emphasis on customer service and teamwork.
  • Knowledge of federal and state laws and regulations relating to loan servicing.

Compensation & Benefits

  • Targeted starting salary range (based on level and experience): $21.50 - $27.50 hourly
  • Annual bonus potential
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time, and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement up to $5,250 annually
  • Get more information at:

About Banner Bank

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years.

With more than $16 billion in assets and over 160 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.