Principal Architect - ServiceNow

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

Exciting opportunities exist within the Verizon Global Solutions Engineering organization. As a Senior Solutions Architect, you will be an integral part of a talented team collaborating with our clients on their Digital Transformation. The Strategy & Innovation team is an in-house strategy consulting group responsible for creating and pursuing strategies that can have meaningful impact on top and bottom-line financial results. Applying analytical rigor, creativity and structured problem-solving, the Strategy & Innovation group is engaging with business leaders across all functions in strategic problem solving to address critical business challenges. As change agents, the Strategy & Innovation team is responsible not only for the formulation of these strategies but also for engaging cross-functional teams in their pursuit and execution.

Why Verizon?

At Verizon, we do much more than sell technology. We deliver game changing solutions that enhance the agility, productivity and global reach of businesses.

We lead. Others follow. No-one can match our capability to design, build and operate integrated global networks, cutting-edge information systems and mobile technologies. We use our expertise to create powerful answers to today's business issues. We're inspired to solve the toughest challenges. We relish the chance to shape tomorrow's biggest ideas. Are you ready to enhance a best in class enterprise sales team that thrives on teamwork and collaboration? Can you see yourself delivering technology and innovative solutions that connect people the world over and transform the way communities live, work and play? Do you want to change the way the world works? Welcome to Verizon - a company you can be proud to represent and be a part of.

Along with Verizon's exceptional benefits package, we are focused on our corporate responsibility and giving back to communities. We encourage our employees to be active supporters and members of society and to partner with us to improve our social conditions.

The future

Ours is a powerful and growing business. Verizon has revenues of $120.6 billion and a workforce in more than 150 countries. We're a leader in transforming enterprises, including 97% of the Fortune 1000. We're also a business that invests in its people. Last year Verizon spent more than $275 million on employee training, development and tuition. This enabled us to hone the skills of all our people. So as you contribute to our business, we'll make sure you grow. And get the rewards you deserve. Competitive salaries are enhanced by plenty of incentive awards for sales performance.

What you will be doing:

You will seek to build deep, consultative technical relationships with partner organizations, effectively becoming a trusted adviser. The Solution Architect role is ideally positioned to understand the high-level business objectives and match these to possible solutions in order to satisfy business and technical requirements.

• Play an integral part in a team dedicated to transforming our Global Solutions services portfolio utilizing ServiceNow in the areas of innovation, knowledge management, strategy, and product and process automation and improvement.
• Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices.
• Accelerate our organizational culture around DevOps, inner-sourcing, Agile, Design Thinking and improved collaboration.
• Help identify, analyze, evaluate, and champion strategies and initiatives that will deliver significant top and bottom-line growth.
• Independently lead cross-functional leadership teams to address and resolve key strategic challenges and develop multi-year strategic visions and roadmaps.
• Develop individual skill sets and expand product knowledge to maximize value and to deliver quality services to our clients and business partners. This includes attaining designated certification requirements and attending product-specific training, reviewing technical literature, and obtaining hands-on experience.
• Provide thought leadership and structure for ambiguous business problems and working with peer team members and stakeholders across all levels and functions to translate strategies into specific, results-driving initiatives.

Where you'll be working...

• In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

You'll need to have:

• BA/BS degree in engineering, computer science or four additional years of related experience.
• Six or more years of relevant work experience.
• Four or more years of hands-on experience developing within the ServiceNow platform
• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• MA/MS degree in engineering or computer science.
• Experience architecting and developing software or infrastructure for scalable, distributed systems.
• Six or more years of experience as a technical Solution Architect in an IT infrastructure environment or equivalent experience in a Client-facing or IT staff role (including working as a member of a professional services or IT engineering team)..
• Deep understanding and experience with the broader ServiceNow ecosystem to include capabilities, platforms and integrations.
• Experience effectively communicating and discussing complex business and technical topics to all levels of the organization.
• Strong competency in generating solution documentation for both internal stakeholders and clients in the form of diagrams, slides, documents, spreadsheets.
• Gathered industry knowledge and experience in three or more of the following areas: IT Service Management, IT infrastructure and systems security, cloud or network systems management, and business continuity.
• Experience architecting and developing software or infrastructure for scalable, distributed systems.
• Experience with broad technology concepts including: software defined networking, programming languages (HTML, Java, Python), API's, information security, and collaboration tools.
• Experience in and understanding of data and information security - especially as it relates to issues within businesses.
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud, SDN, IoT and IT technology space.
• Experience with broad technology concepts including: software defined networking, programming languages (HTML, Java, Python), API's, information security and collaboration tools.
• Experience in and understanding of data and information security - especially as it relates to issues within businesses.
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud, SDN, IoT and IT technology space.
• Security, architecture, and industry certifications such as AWS Solution Architect, Certificate of Cloud Security Knowledge (CCSK), ServiceNow Certified System Administrator, SAFe, OEM certifications, ITIL Foundations, or similar.
• Experience implementing or designing two or more of the following: Data and IP Services Managed Operations; Security Services; Cloud Technologies and or IT Service Management
• Experience evaluating prospective IT infrastructure and deliver the appropriate evaluation, ROI, savings, proposed operational evolution and associated process management.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.