Technology Solution Architect - RH

We are Driven by Excellence, Dedicated to People in everything we do...no matter the job. A unique and fulfilling work experience comes with every position within the Reyes Family of Businesses - where there's always an opportunity to grow and develop in a family-owned environment grounded in values and ethics.

Position Summary:

The Technology Solution Architect reports to the Chief Architect and is responsible for the technical solution design as it relates to solution delivery of all cloud, server, network, storage, data protection, backup infrastructure, datacenter, middleware, end user devices, identity, collaboration platforms, and application delivery to the Reyes Holdings Family of Businesses. It is a technical role directly facilitating the collaboration of engineers in various technical areas, ensuring adherence to architecture standards, ensuring a smooth transition to operations for all infrastructure solutions, and serving as a technical liaison to business units to ensure the technical solution requirements of their projects are being met. The candidate will provide a successful track record on enabling change through technology and the ability to dive deeply into underlying businesses and associated technologies. The individual will work closely with the business IT, architecture, engineering, and operations teams to document and transition solutions that scale and can be leveraged and supported broadly for a fast-growing global company. The ideal candidate must have both leadership and technical prowess to effectively and efficiently manage infrastructure technology projects and their associated virtual teams.

Position Responsibilities may include, but not limited to:

• Serve as the primary point person for the delivery of infrastructure platform solutions related to cloud, server, network, storage, virtualization, datacenter, backups, end user devices, application delivery, data protection, backups, middleware, and identity.
• Responsible for soliciting, clarifying, and validating non-functional requirements and documenting solution designs, including logical and physical designs, for enterprise solutions gathered from inputs by architects, engineers, and service managers.
• Provide leadership to ensure the delivery of IT services and build rapport and trust with IT and business unit stakeholders through transparency and integrity. Facilitate the adoption of enterprise technology and processes across all IT teams.
• Collaborate with service delivery and service management to address continuous service improvement plans as it relates to engineered defects.
• Work closely with the IT Security team to ensure overall security of all engineered solutions is addressed.
• Responsible for aligning solution designs to policies, standards, guidelines, roadmaps, and business requirements in conjunction with security, architecture, service delivery and service management teams. Work to deliver solutions to operations with minimal support requirements through the use of automation, self-healing, and stable architectures.
• Evaluate opportunities for innovation that may stress current standard solutions where practical.
• Accountable for handoff to service delivery and service management and ensuring operational readiness for all engineered solutions.
• Assess shared services technical resource demand needs based on project charters and scopes.
• Identify and recommend opportunities to improve process, technology, and people, and participate in continuous improvement initiatives.
• Support the integration of acquisitions by developing a scalable and repeatable infrastructure delivery models.
• Other projects or duties as assigned.

• Bachelor's degree in Computer Science, Information Technology, Engineering, System Analysis or a related study and 5-7 years in the IT Industry including technical support, engineering and/or management, OR High School Diploma AND 9+ years of the above stated experience in lieu of a Bachelor's degree.
• 5+ years' experience of leading and managing IT projects and virtual teams within a technical engineering or shared services environment
• Working knowledge and management skills for cloud, server, network, storage, virtualization, datacenter, backups, end user devices, application delivery, data protection, backups, middleware, and identity.
• Experience with Microsoft technologies (Server, Active Directory, Azure), Linux, Cisco technologies (router, switches), and VMWare virtualization technologies.
• Ability to understand enterprise computing requirements, develop designs and solutions that align and meet requirements for the IT and business roadmaps
• Capability and experience to provide technical leadership of large IT projects independently as well as participating in multi-phase projects.
• Strong ability to clearly document system design elements including use of appropriate documentation tools
• Ability to collect and summarize product information, quotations, and technical design information from multiple IT landscapes.
• Excellent verbal and written communication skills, with the ability to communicate technical subjects to non-technical audiences
• Team player, able to work with other IT teams in a dynamic, fast moving IT Department.
• Ability to work extended hours or weekends as necessary
• Ability to analyze data and produce management level reports to enable quick and accurate decision making.
• This position must pass a post-offer background and drug test.

Preferred Skills and Experience:

• Proficient in Microsoft Office and Visio
• Experience in IT/IS technologies across a broad spectrum of infrastructure platforms, DevOps/automation, and security.

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

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As an Equal Opportunity Employer, Reyes Holdings companies will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.