Senior Manager, Sales Operations

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Job Description:

Senior Manager, Sales Operations

The Analytics & Sales Operations team ensures SVB's complex and ever-evolving business runs smoothly. We are instrumental in setting go-to-marketstrategy andensuring flawless execution and operations against the strategy. We have teams embedded in each of the major bank business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

In this role, you will partner closely with Technology Banking leaders to help them reconcile their priorities, shape their strategy, and execute their initiatives. You will be an integral part of their leadership team, providing thought partnership and utilizing your business acumen and creativity to drive and grow the business. You will shape the way we work, through operational cadence, go-to-market initiatives, insights and reporting.

This position offers the opportunity to lead and develop a team of talented Sales Operations professionals, and to collaborate with sales, operations, product, marketing, legal and finance totranslate go-to-market strategies into operations that sustain and accelerate growth.

Responsibilities:

• Partner with the Heads of Technology Banking to translate the organization's strategy into go-to-market operations and execution.
• Proactively identify, structure, and lead key strategic initiatives and business programs to scale and accelerate our business.
• Provide actionable insight on business performance, core performance metrics and support in preparation of quarterly business reviews.
• Manage a Sales Operations team of three analysts, foster excellence as trusted advisors to the business, developing each team member, and ensuring a positive and engaged team dynamic.
• Use information and influence to drive change, meaningfully impacting core performance results.

Minimum qualifications:

• Experience managing a team
• Master's degree preferred or equivalent practical experience.
• 10+ years of experience in management consulting, investment banking, corporate strategy, sales operations or equivalent experience.
• Distinctive problem-solving and analysis skillscombined with impeccable business judgment.
• Proven ability to inspire and move a cross-functional group and business leadership in a unified direction, and to lead multiple complex projects simultaneously under tight timeframes
• Excel at context switching between engagement in details and big picture thinking
• Excellent written/verbal communication and interpersonal skills.
• Proven ability to negotiate priorities across organizations at all levels.
• Excel at balancing planning with execution

Preferred qualifications:

• Practical experience in sales operations or a closely-related field
• Experience leading digital transformation
• Experience leading strategic planning in an established high-tech company
• Demonstrated experience serving as a trusted advisor to senior executives on a wide range of topics
• Experience establishing new processes and cadence within high-growth organizations.
• Superlative communication and facilitation skills, proven track record of building relationships with executive stakeholders.

#LI-Hybrid

Base Pay:

Actual starting base pay will be determined on skills, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

SVB benefit programs are designed to meet our employees where they are in life. SVBers may enroll in core benefits programs, plus take advantage of customized perks and offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found .

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Equal Employment Opportunity

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.