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Patient Service Coordinator IV
 Johns Hopkins University | |
 United States, Maryland, Baltimore | |
| 3400 North Charles Street (Show on map) | |
 February 04, 2023 | |
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Patient Service Coordinator IV Requisition #: 615883 Location: Johns Hopkins Hospital, Columbia, MD 21044 Category: Clerical and Administrative Support Work Shift: Evening Shift Work Week: Full Time Weekend Work Required: Yes Date Posted: Feb. 2, 2023 Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field. POSITION SUMMARY: The Patient Services Coordinator IV is responsible for training, leading, and motivating team members. Responsible for assisting management by serving in the "lead" role and functioning as a group/team mentor and resource liaison. Duties include managing complex multi-payer insurance verification and benefits eligibility procedures; obtaining and completing documentation for pre-certification and referral/authorizations, assessing patient financial liability and scheduling, registering and billing patients. This position requires a clear understanding of the revenue cycle and professional competence in reviewing and securing all appropriate financial resources for patients to maximize reimbursement to the Health System. Serving as a team member of the receivable processing unit, this position also requires operating knowledge of payer contracts and computer systems at affiliate locations. The Patient Services Coordinator IV must be highly proficient with insurance verification/benefits eligibility procedures and have extensive knowledge of pre-certification and claims processing. This position requires patient/ family contact on and off the medical unit to receive payment, ascertain appropriate insurance coverage, and initiate applications for alternative sources of funding. STATUS: Full-Time, 40 hours per Week 6:00am-10:30pm Weekends Work Location: Johns Hopkins Imaging - Columbia EDUCATION A.A. degree or equivalent required. B.A. degree preferred. EXPERIENCE: Five (5) years of relevant work experience in medical office, hospital, medical call center or similar customer service environment. Extensive medical insurance processing, admissions and/or insurance experience required.: CERTIFICATION: Successful completion of departmental training program and all related competency assessments. Certification in various computer systems as necessary. EPIC certification required within 90 days. WORKING CONDITIONS: Works in a normal office environment where there are limited physical discomforts due to temperature, noise, dust and the like. Requires attention to detail for meeting payer-imposed deadlines on a daily basis and preparing statistical/financial reporting for Management review. Pay Grade: NF Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law. To apply, visit https://jobs.hopkinsmedicine.org/job/patient-service-coordinator-iv-clerical-and-administrative-support-johns-hopkins-hospital-c-615883-d51c8/ jeid-a252415025adcc4e87be600963feeaa2 | |