Student Support Assistant (PT)

Answer incoming calls from clients (faculty, staff, and students). Troubleshoot and resolve caller's support needs while delivering excellent client service.

Associate's degree or equivalent education in Business or related field. Degree requirement may be substituted with equivalent work experience.

Six months experience in call center environment

Customer service skills, dependability, organization, flexibility, maintain confidentiality, maintain good working relationships and good communication skills.

Require experience with Microsoft Office, call center technologies, and other call center-related software.

Require Interpersonal & Communication Skills / Customer Service, Require Teamwork, Require Reliability and Integrity, Require Self Management.