Job posting has expired
Product Management Specialist
 Itron, Inc. | |
 United States, North Carolina, Raleigh | |
 June 06, 2023 | |
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As a Product Management Specialist, you will support the Networks Business covering our Network Equipment Duties and Responsibilities: * Acts as expert consultant to guide in planning and development of technical solutions. * Participate in the New Product Introduction (NPI) process. * Work closely with engineers and partners on detailed designs, functional specifications, project management, and testing. * Lead technical presentations presented to customers and internal teams on supported products. * Support sales and service delivery teams on pricing, delivery and technical questions * Provide ongoing technical support and case management daily through phone, email, and other forms of communication with partners and customers. * Investigate technical problems, reproduce issues as required, and interface with technology teams to drive customer issues to closure, in a timely manner with a positive outcome. * Monitor and assume leadership resolution responsibilities for complex support cases residing with local team or with product line. * As Support & train internal teams on the products * Train delivery services team on new technology aspects * Work with marketing, training, engineering, partners and delivery services teams to develop various product-related documents including marketing collateral, help documentation, and instructional materials. * Plan for product transitions and retirement. * Present and promote Itron product offerings at trade shows and other industry events. Preferred Skills & Experience: * Bachelor's degree in a technical discipline or business administration. Computer Science degree preferred. * Excellent written and oral communication skills as well as good presentation skills and ability to communicate at all levels in the organization. * Ability to work effectively with cross-functional teams. * Solid understanding of the Software Development Lifecycle. * Result-oriented, proactive, strong analytical and strategic way of thinking. * Organized and flexible, capacity to handle several projects at the same time in an international environment. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an . If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email . Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: . #LI-ZN1 | |