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Solution Consultant - MedTech Quality

Veeva Systems Inc.
remote work
United States, Illinois, Chicago
March 23, 2023
Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world's largest pharmaceutical companies to emerging biotechs. Veeva's software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a . As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it's up to you.
The Role
Veeva's Solution Consultants are an integral part of our sales team, supporting our Market Strategists and Account Partners as product experts in the sales cycle. As a Quality Solution Consultant on our growing MedTech team, you will provide product and process expertise in the form of consultative discussions, demonstrations, and conference room pilots with Veeva's customers and prospects. This involves working to understand the needs of each customer, tailoring an event to show how our software meets those needs, and working through any objections and issues that arise.
You do not need to have experience in software sales to be considered for this role - some of our most successful solution consultants come out of the MedTech industry with Quality manufacturing knowledge - but you should understand the MedTech and Med Device companies, have a working knowledge of Quality Operations and enjoy working directly with software.
What You'll Do
  • Support the sales process by presenting tailored demonstrations of our Quality products and solutions to Veeva's MedTech customers
  • Build strong relationships with key personnel at customers and prospects during the selling process, acting as a product and subject matter expert during opportunities and demonstrations
  • Provide compelling demonstrations, workshops, and proofs of concept of Veeva's Quality suite. This includes Nonconformance, CAPA, Postmarket Surveillance, Risk, Management Reporting, and others as they are developed in the future
  • Participate in responses to Requests for Proposals for our solutions
  • Work with Veeva Market Strategists and Product Managers to provide feedback from the field that shapes our product direction
  • Work with our professional services teams to ensure a smooth handoff from the sales process to the implementation process
  • Support Veeva at company-sponsored and industry marketing events as a participant
  • Manage demonstration environments for our MedTech Quality solution
  • 5+ years of experience in a Quality role in MedTech - this can be either working directly for a MedTech company or as a service provider to the industry
  • Extensive knowledge of Quality operations in MedTech, preferably gained through firsthand work execution
  • An understanding of how Quality technologies are purchased at a MedTech company
  • Excellent presentation skills
  • A willingness to travel domestically 20-30% of the time, possibly more if you are located outside of our main customer locations
Nice to Have
  • Solution Consulting, Pre-sales, or Sales Engineering experience
  • Experience with Veeva Quality solutions
  • ISO 13485 Certifications
  • ISO 14971 Certifications
  • Biomechanical, Plastics, or Electrical background
  • Validation and/or Testing experience
  • Systems Implementation experience
  • Other consulting experience
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Position may not be eligible for remote work in Colorado.