Assignments Coordinator, Residence Life and Housing

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History.

Job Description Summary

Job Description

Essential Functions

• Manages new and continuing student housing assignments

• Oversee all room change processes - working closely with the Assignments Manager on system/portal needs

• In conjunction with the Assignments Manager, manage all block housing assignments

• Coordinate with the Assignments Manager on administrative aspects of the Housing Accommodation Review Committee (HARC)

• Manages student assignments for recommended disability-related accommodations

• Manage the department's service and emotional support animal processes.

• Manages meal plans, including additions and changes as needed

• Coordinate and serve on the Meal Plan Appeals Committee

• Responsible for maintaining accurate student records in StarRez with particular attention to departing/returning students

• Assists in StarRez database maintenance and training.

• Solves problems and provides consultation to parents and students on concerns associated with room assignments, charges, meal plans, etc.

Required Education, Knowledge, Skills, Abilities:

• Ability to work with complex software systems while showcasing an attention to detail

• Ability to communicate with a variety of constituents, both verbally and in writing

• Ability to organize workflow and coordinate projects and processes

• Ability to think critically and preempt problems whenever possible

• Ability to communicate policy, process, and procedures

• Ability to work weekends and evenings as required

• Associate's degree plus one to two years of experience or related experience or an equivalent combination of education and experience.

Preferred Education, Knowledge, Skills, Abilities:

• Bachelor's degree in a related field preferred.

• Experience in higher education and/or student housing preferred.

• Familiarity with StarRez, student housing software, preferred.

Accountabilities:

• Responsible for own work only.

Additional Job Description

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

Employee Vaccination Mandate:

In an effort to protect the health and safety of the campus community, all faculty and staff positions, excluding staff who perform duties exclusively at Graylyn Conference Center, are required to be with an FDA approved or authorized COVID-19 vaccine prior to their hire date. Once hired, faculty and staff must maintain full COVID-19 vaccination status throughout their employment at Wake Forest University. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.