Temporary Securities Operations Service Specialist- IPS

EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. In December 2021 EQ formally moved into private ownership by affiliates of Siris Group Capital, LLC.

EQ and AST have joined forces. Together, EQ and AST in the U.S. are a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ and AST together offer a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., AST Private Company Solutions, Inc., and Donlin, Recano & Company, Inc. Learn more at: www.astfinancial.com and www.equiniti.com/us

This position is within Equiniti Trust Company - Shareowner Services. Equiniti Trust Company provides stock transfer services for over 600 corporate clients with over 4,500,000 shareholders. The selected candidate will perform a variety of operational tasks for simple or routine securities or cash related transactions and processes. The Investment Plan Services team is responsible for balancing and allocation of dividend, voluntary cash and payroll purchases, as well executing market trades for sales transactions submitted by the participants of the plans we administer. We are seeking passionate and engaged individuals who takes great pride in their work, inspired and motivated by their role in protecting and enhancing our client's financial well-being.

JOB DESCRIPTION/RESPONSIBILITIES

The team member will be assigned a portfolio of companies and will be responsible for the day to day processing, balancing and validation of the plan activities for each company in the portfolio. The team member will be required to gain a thorough understanding of all requirements associated with investment plan activities and the interrelated functions of other Shareowner Services departments that are involved in the process. Duties may include transaction processing, resolving complex customer issues that are associated with the investment plan process, ensuring shares and cash are in balance, balancing investment plan bank and trust accounts and verifying accuracy of the transactions processed. Overtime may be required due to peak volumes during certain times of the month.

Performs a variety of operational tasks for complex securities or cash related transactions that require extensive knowledge of unit functions and systems. Duties may include: differentiating, processing, and reconciling transactions; researching inquiries; resolving customer complaints; reviewing time sensitive and/or complex documents; creating or revising departmental procedures. Coordinates situations involving multiple departments. May provide department level reporting using multiple sources. May provide training or work direction to junior level staff. Provides back-up to other desks. May have extensive customer contact; works under minimal supervision.

Education Requirements

• High School Diploma or equivalent

Experience Requirements

• 3+ years in one or a combination of the following: transfer agent experience, financial services, accounting, business processing, analytical, or operations
• Previous reconciling/balancing experience

Preferred Qualification

• Experience in an operational environment
• Prior Transfer Agent or Securities Industry experience
• Ability to multi task and meet deadlines while working in a fast paced, high volume environment
• Experience using SunStar
• Strong attention to detail and accuracy skills
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment

Skills and Abilities

• Experience in an operational environment
• Prior Transfer Agent or Securities Industry experience
• Ability to multi task and meet deadlines while working in a fast paced, high volume environment
• Experience using SunStar
• Strong attention to detail and accuracy skills
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment. The successful candidate will demonstrate the following experience, skills and behaviors.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks