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Senior Program Manager, Department of Engineering and Engineering Technology

Metropolitan State University of Denver
remote work
United States, Colorado, Denver
March 24, 2023
DepartmentDept of Engineering Technology

The position exists to provide technical, student, and administrative program management for the Engineering and Engineering Technology Department. This position requires the individual to execute, manage, and oversee various academic department functions regarding degree programs and student services. Responsibilities include understanding and managing processes for employment hiring and contracts office budget and expenses, course scheduling, and other general office responsibilities as detailed in the Duties/Responsibilities. This position is also responsible for the supervision of the front office staff to greet and provide information to students and guests to the EAET Department. This is a multi-faceted role that requires the ability to prioritize workflow, an aptitude for learning new systems and tools, and a strong ability to work and communicate with others. The successful candidate must have well- developed interpersonal skills, customer service experience, and excellent organizational skills to manage multiple tasks simultaneously with minimal supervision.

MSUDenver is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented and historically minoritized groups. Our Fall 2021 student population consists of over 57% first-generation students and over 50% students of color. We are a designated(HSI) located in downtown Denver. As the third largest institution of higher education in Colorado and the only institution with an open access mission,MSUDenver is a model university for today's college students. The University serves the most diverse undergraduate student population in the state, as well as the most first-generation students and Deferred Action for Childhood Arrivals students.


Faculty Hiring/Contracts Management - 20%

Candidate/applicant advisement and guidance on hiring process and associated processing and management of paperwork related to employment contracts or stipend process; employment compliance and documentation; management of HR employment forms and departmental archives. Requires advanced training in Banner's Faculty Load and Compensation (FLAC) processes and procedures to initiate and administer payrolls for all EAET Affiliate Faculty salaries each academic semester.

Banner Course Creation and Scheduling Management - 20%

Traditional classroom and online course schedule creation; course and section load balancing; faculty and classroom assignments; mandated scheduling guidelines and requirements; enrollment monitoring and census reporting. Requires advanced training in Banner scheduling process and procedures, and advanced skills in MS Project and MS Excel.

Departmental Budgets and Finance Management - 15%

Main office budget planning; departmental/student group travel spending management; expenses tracking and report creation using Banner Finance for reporting and expense tracking for each fiscal year; preparation of budget review materials and accounting summaries as needed; expense forms and reimbursement processes; trained in MSU Denver Corporate Card for EAET Department purchases and acquisitions, and managing all budgetary processes through the Workday application.

Departmental Senior Office Management - 15%

Support of operational requirements of departmental facilities and front office; front office communications, front office staffing and continuous coverage of front office supervision of staffing needs and access; scheduling of student appointments with faculty; office supply inventory control and ordering; assists Department Chair, Associate Chair, and Directors with day-to-day business of department as requested; and may include limited marketing and promotional duties. Requires experience in program planning, development and assessment for the EAET department; monitors front office staff and processes to ensure compliance with state and federal laws, including FERPA regulations and applicable public records requirements. Works with and trains others on front office support and networking equipment, i.e., copy machine, fax machine, network printer, smart conference room equipment and Scantron scoring machines.

Senior Program Management - 25%

Provides senior program management for seven different diverse and complex programs within the EAET department. These programs include a wide range of subject matter, and the curriculum is complicated by many pre-requisites; Therefore, students must be carefully advised and take the courses in a particular order. These programs include ~1000 majors, with additional students taking courses from this department. Support 15 fulltime faculty, four staff members, and approximately 40 affiliate faculty members. In addition to traditional classes, these programs also utilize a large number of labs and lab classes with complex equipment. Managing curriculum changes/revisions and departmental compliance; forms accuracy and timely compliance and signatory's management; representation of department on curriculum matters as directed under CPS assigned curriculum committees and task forces. Requires advanced training in Banner and DegreeWorks academic degree reporting systems, and various other software platforms aimed at student advisement and communications.

Other Duties as Assigned - 5%

Required Qualifications

  • Bachelor's degree or the equivalent combination of education and experience (please note that two years of experience equals one year of higher education)

  • Minimum of 2 years of relevant experience providing administrative support in a professional setting

  • Proactive customer service experience with a focus on problem solving

  • Previous experience in a position that required strong organizational skills and the ability to prioritize projects and workflow

Preferred Qualifications

  • Previous experience working with students, faculty, and staff in higher education

  • Demonstrated experience identifying problems, researching solutions, synthesizing information, and communicating outcomes

  • Previous experience working with and preserving confidential documents and information

  • Experience creating promotional and marketing materials

  • Experience managing an office budget

  • Experience with Banner or comparable student information system

  • Experience with supervision and performance management

  • Experience with providing general advising to students

  • Knowledge of MSU Denver/AHEC accounting processes, including purchasing requisition, billing, invoicing, etc.

  • Relevant experience with engineering industry topics enabling the successful candidate to advise students, stakeholders, and community about EAET programs offered

Instructions to Apply

For full consideration, please submit the following documents:

1. Resume
2. Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

All applications must be submitted through the university's online application system, www.msudenver.edu/careers.

Official transcripts will be required of the candidate selected for hire.

Salary for Announcement

The hiring range for this position is $55,000 - $82,000. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, experience, training, and qualifications.

MSU Denver offers excellent benefits that include medical, dental, retirement, tuition benefit, RTD pass, and more. For a brief overview of these options, please visit the benefits section below.

Work Hours/Type

This is an in-person position with the flexibility of some remote work opportunities.

Closing Date

Open Until Filled

Posting RepresentativeKate Ray Posting Representative Emailkbolos@msudenver.edu Benefits

MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.