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International Student Advisor and Compliance Specialist

Metropolitan State University of Denver
United States, Colorado, Denver
April 17, 2023
DepartmentRegistrar's Office

Salary for Announcement

The minimum of the pay range for this position is $41,200. We anticipate the qualified candidate to be placed between $44,600 - $51,500. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The International Student Advisor and Compliance Specialist is responsible for ensuring F-1 non-immigrant students are compliant with federal regulations and university policies. They also provide immigration, academic, social, career, and general, advising and support to our international students throughout their time at MSU Denver.

This position works closely with the Assistant Register -ISS

Job Description

40% International Student (F-1) Advising and Reporting

  • Serve as a designated school official (DSO) - Issue, update, verify, manage, review, and maintain I-20 data in the SEVIS system in a manner consistent with federal regulations.
  • Establish, update, and track student and ISS team files continuously, accurately, and appropriately.
  • Proactively assist/advise F-1 international students with maintaining their student status and compliance requirements.
  • Advise, authorize, and provide students with status-related requirements, options, benefits, petitions, and applications for, but not limited to, travel, reduced course load requests, change of status, medical leave, employment authorizations, SSNs, and intuitional transfers.
  • Communicate accurate compliance related information to international students and other university partners and staff. (Primarily admissions and academic advisors)
  • Stay updated on, and serve as a resource for, requirements and regulatory changes regarding international student laws and procedures, and world events that could impact students.
  • Process terminations when student is in clear violation of institutional policies and federal regulations. (Must be able to enforce rules and deliver "bad news" when necessary.)

40% International Student Support and Retention

  • Promptly respond to International Student Support emails and phone communications.
  • Lead/co-lead, conduct, support, and/or attend, pre-arrival workshops, new student orientation, ceremonies, trainings, luncheons, and events/activities.
  • Provide support services or connect students to resources for various personal, social, academic, cultural, financial, tax-related, and any other, issues that may impact students' success.
  • Conducts regular student record audits.
  • Meet with students. (Online and in-person)
  • Advocate in matters related to grievances, grading issues, tuition appeals, and special financial arrangements. (Often by writing, verifying, stamping/signing, reviewing, or acting as a liaison)
  • Monitor new student communications and assist International Admissions with I-20 issuance and document review.
  • Help international students navigate and integrate into American life.

20% Other

  • Support other individuals on the records and registration team and the Registrar's office, including student employees. This requires assisting with inquiries at the front counter and promptly responding to emails, chats, and walk-in questions.
  • Collaborate in social media content creation.
  • Eager to cross-train and collaborate with others.
  • Collaborate with Assistant Registrar- ISS with various projects.
  • Able to handle difficult situations in a professional manner.
  • Attend trainings, workshops and professional development opportunities.

Required Qualifications

  • Must be a U.S. Citizen or permanent resident (Per DSO Requirements)
  • Experience at an institution of higher education
  • Experience working with students/serving students
  • Must be comfortable working independently and collaboratively in a shared space

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet all required qualifications.

Preferred Qualifications

  • Bachelor's degree
  • Experience working with international students, data, or advising in collegiate setting, SEVIS.
  • Familiarity with F-1 visa regulations
  • Experience as DSO

Work Hours

  • 40 hours per week
  • Hybrid schedule (partially on-campus and remote) available for this position. This position will not be fully remote.

Instructions to Apply

For full consideration, please submit the following documents:

  • Resume
  • Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position
  • Names and contact information for three professional references (at least one reference provided must be a supervisor, either current or former)

Official transcripts will be required of the candidate selected for hire.

Closing Date

Open Until Filled

Posting RepresentativeCarlos Alcala Posting Representative Emailcalcala1@msudenver.edu Benefits

MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.