Systems Engineer

The College of Architecture, Design and Construction ( CADC) seeks applicants for the position of Systems Engineer. This position will manage and perform work associated with analysis, design, implementation, operation, deployment, and support of the CADC's students, staff and faculty information technology resources.

Under general supervision, assesses technology trends and issues and defines technical solutions to meet the College's technology needs. Performs work that is usually routine and intermittently complex in nature, seeking assistance when guidelines are inadequate or significant deviations are proposed, and solves unanticipated problems independently. Ensures the stability, integrity , and efficient operation of the information systems that support University and College functions.

About the CADC: The CADC is comprised of three schools: School of Architecture, Planning and Landscape Architecture, the McWhorter School of Building Science, and the School of Industrial and Graphic Design. These academic units offer undergraduate and graduate degree programs that are consistently recognized nationally and internationally for their academic excellence and innovations in the field of design, construction, and related education. The CADC is also home to internationally renowned Rural Studio, Urban Studio, Futures Studio, and the Center for Construction Innovation and Collaboration. Please visit for more information.

About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.

Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama's best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more! Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit to learn more about our commitment to expanding equity and inclusion for all.

This position reports to the IT Manager in the College of Architecture, Design & Construction and performs two broad functions. First, the position provides user support services to students, staff, and faculty associated with the Dean's Office. Second, the position provides support for college infrastructure including software and hardware.

Essential functions include, but are not limited to:

* Providing technical user support to students, staff and faculty

* Implementing, managing, and maintaining PC hardware and software

* Anticipating and solving the educational and specialty technology needs of the college

* Troubleshooting and repairing of assigned systems

* Researching, procuring, installing, managing, and maintaining hardware, software, and other educational/multimedia specific technologies

* Coordinating assigned technologies with overall university and college network, as well as, educational technology services

* Providing supplementary support for academic units within the college

* Providing instructional and user support for college-wide software such as SharePoint, Identity

* Finder, OneDrive, Zoom, Microsoft O365 products among others

* Supervising student workers

* Supporting (primary and secondary) college IT infrastructure including server, network, and MDM technologies

* Providing oversight of backup and recovery for all endpoints; assisting in compliance with IT related University policies

* Evaluating emerging technologies that may be beneficial to the college

* Building and maintaining knowledgebases and documentation along with hosting workshops and training

* After-hours, on-call and travel may be expected.

Education: High School Diploma or equivalent

Area of Experience: Experience in the administration of distributed computer systems, preferably in a university setting. See minimum skills and abilities.

High School/ GED general education plus 11 years of relevant IT experience OR
Associate's Degree in no specific discipline plus 7 years of relevant IT experience OR
Bachelor's Degree in no specific discipline plus 3 years of relevant IT experience.
Degree in IT or related field preferred.

Typical salaries are between $68,200 and $81,100
Full grade range $55,300-$94,000

Advanced understanding of server infrastructure and operating systems.
Ability to test and troubleshoot vulnerabilities in software and hardware.
Ability to implement software and upgrade firmware.
Ability to recognize, analyze, and solve a variety of problems.
Ability to effectively communicate technical concepts to a non-technical audience.

Strong technical aptitude and computer skills.

-In-depth knowledge of Microsoft O365 products
-In-depth knowledge of Microsoft Operating Systems
-Knowledge of Microsoft Server Operating Systems
-Knowledge of Apple products and Operating Systems
-Knowledge of MDM platforms such as Microsoft Intune and Jamf
-Knowledge of Microsoft Active Directory and Group Policy
-Knowledge of TCP/IP communication protocols, firewalls, networking, common service ports, and best security practices

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.