Solution Architect - Colorado

Are you a Solution Architect who is passionate about leveraging technology innovation for the betterment of humanity?

You will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers business. This role focuses on Cloud Services, SASE, and Managed Services. You will your leverage technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value. The Solution Architect will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our product offerings to prospects and customers based on each customer's specific business requirements.

This position allows the professional to work remotely as long as they reside in Colorado to attend client meetings.

• Provides broad scope responses to solution and technology questions.
• Demonstrates advanced solution selling abilities and effective, pro-active customer communications.
• Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect custom client solutions to meet gathered requirements.
• Advises customers, sales and customer success on technical aspects of proposed solutions including fit to customer's needs, features, availability, etc.
• Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management.
• Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
• Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable.
• Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.
• Collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to deliver the appropriate solution and establish credibility and trust.
  

• Work experience: Minimum 5 years of experience with technology focused in pre-sales, engineering, consulting or similar background.
• Technical Knowledge: Possess knowledge of Enterprise Architecture and Design with ability to act autonomously across multiple technology areas (lobal network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
• Experience with designing solutions in Cloud Services - AWS, Google, Azure
• Experience in connected and managed Security, including DDoS mitigation, onsite and network-based Firewall, SOC/VSOC
• Solution Design in SASE - SDWAN, Fortinet, Meraki, VMWare, *Palo Alto,
• Intimate knowledge of Telecommunications - Layer 1/2/3/ technologies required.
• Knowledge of Voice networks, SIP, and VOIP Technologies.
• Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT.
• Ability to understand the economic implications of a technical solutions.
• Ability to lead discussions with internal stakeholders to construct Total Cost of Ownership & evaluate Return on Investments for large enterprise customers when identifying & crafting customer solutions.
• Ability to lead complex deal discussions with internal ecosystem including sales, customer success, product & engineering that consider not only technical design but also the customer experience requirements and implications throughout the stages of the customer journey,
• Highly proactive, consultative, creative and positive with a can-do attitude
• Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution
• Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions.
• Excellent presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences that articulate the business value of the technical solution.
• Some Travel required.
• Industry certifications in specialized technologies are a plus
• Experience in solution consulting - ITIL.
• Education: B.S. in a related field or equivalent work experience in the private sector or military

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