Underwriting Supervisor - CL

At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.

Summary:

Supervises assigned underwriting team, focusing on growing a profitable book of business. Answers questions, monitors business results and makes final decisions on complex accounts. Monitors and oversees the workload and performance of underwriting team. Develops and fosters agency relationships. Oversees the pricing of the book to match price to quality and manages the Letter of Authority process and file audits.

Essential Functions:

• Supervises assigned underwriting team and enforces established guidelines and procedures
• Answers questions from assigned underwriting team and shares and explains recommendations for complex situations
• Coordinates with underwriters, marketing and branch management in the agency planning and review processes
• Manages existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships
• Meets with and educates agents to develop their understanding of EMC products, underwriting appetite, systems and services to help generate a flow of quality new business opportunities
• Monitors business decisions made by team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and branch service directives while matching price to quality across the book of business
• Selects, grows and maintains a profitable book of business for an assigned territory with a high level of underwriting authority
• Evaluates highly complex accounts

Education & Experience:

• Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
• Six years of commercial lines underwriting experience
• CPCU designation or other underwriting-related designation(s) preferred
• Previous supervisory/leadership experience preferred

Knowledge, Skills & Abilities:

• Excellent knowledge of underwriting and risk analysis
• Excellent problem-solving skills and the ability to make sound decisions
• Strong computer skills, including knowledge of Microsoft Office and social media
• Ability to work on multiple projects while meeting deadlines.
• Excellent written and verbal communication skills, including the ability to speak effectively before groups
• Strong leadership skills and ability to motivate team
• Ability to effectively communicate products, procedures, business planning and system information
• Exceptional customer service skills
• Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards will be required if driving

Our employment practices are in accord with the laws which prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

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