Clinical Research Coordinator - Dementia Care Navigator
Job Summary The Clinical Research Coordinator will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Director and/or Principal Investigator (PI); may coordinate the data collection and operations of a multi-site clinical research study under the guidelines of research protocols, UCSF and regulating agency policies.
The Care Ecosystem: The Care Ecosystem study is currently funded by a grant from the National Institutes on Aging and is designed to test the impact of a telephone-based support, education, and care coordination intervention for patients with dementia and their caregivers. The goal is to improve the health and wellbeing of patients with dementia and their caregivers, as well as to decrease unnecessary medical costs. Under supervision of the Clinical Director, the incumbent will collaborate with participants and an interdisciplinary team to deliver a protocolized intervention designed to improve the health and wellbeing of patients with dementia and their caregivers in an accessible, economically sustainable, and scalable way. They may help train new staff and interface with a network of clinical research partners across UCSF and diverse health systems nationwide that work together to build evidence aimed at improving dementia care through pragmatic clinical trials. Be part of a research team that is mission driven, tech savvy, and innovative.
The individual's duties may include, but will not be limited to supporting the management and coordinating the tasks of multi-site clinical research studies; acting as intermediary between sites while overseeing data management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules at coordinating center, assist with training of Assistant CRCs, and assist Clinical Director and/or PI with oversight of other research staff; manage Investigator's protocols in the Committee on Human Research online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: Department Description Throughout the Department of Neurology at UCSF, our mission is to deliver superb patient care, to apply state-of-the-art translational research methods to discover the causes and treatments for human nervous system disorders, and to educate each generation of medical students, neurology residents and postdoctoral fellows. By fostering cross-disciplinary interactions among scientists around the world, we accelerate the pace of discovery and champion the University's global health initiatives. Within the department, the Care Ecosystem is based within the Memory and Aging Center. For almost 20 years, the UCSF Memory and Aging Center (MAC) has been providing model care for patients and their families, finding innovative ways to understand and discover treatments for neurodegenerative diseases, and reaching out to the wider community to raise awareness about these diseases of aging. Required Qualifications
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
Preferred Qualifications
- Fluency in Spanish
- Experience with developing data collection tools in EPIC, ReDCap, Qualtrics, or similar.
- Experience with Committee of Human Research (CHR) / Institutional Review Board submissions.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Experience with electronic medical records.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
- Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- CHR regulations for recruitment and consent of research subjects
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 009335 CLIN RSCH CRD Job Category Research and Scientific Bargaining Unit University Professional Technical Employees - Research Support Professionals Unit (UPTE-RX) Additional Shift Details Monday-Friday: 9am - 5pm |
University of California - San Francisco Campus and Health
June 29, 2023