Residential Services Director - Southwest Valley Community Homes Program

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Program Director within Commonwealth Community Services, a State-Operated residential provider based in Western Massachusetts. The Program Director is responsible for the overall management of 9 homes providing 24-hour a day residential supports to 45 individuals. The Program Director role has many critical functions that are imperative to ensuring the well-being of the individuals including, but not limited to, the following: providing direct and indirect supervision to approximately 195 DDS employees; on-call responsibilities 24/7 for crisis and emergency management; and ensuring fiscal responsibility by monitoring all assigned budgets (i.e., household, overtime, personnel and furniture/equipment).

The Program Director will ensure that the homes are clean, safe, and well maintained, as well as, in compliance with all applicable regulations. The Program Director serves as a liaison to families/guardians along with the Area and Regional offices. The Program Director is responsible for making recommendations for hiring, as well as, labor relations reviews and remaining compliant with timeframes associated with entering the necessary information for Individualized Service Plans (ISP), incident reporting and medication occurrences through the Home and Community Service Information System (HCSIS). It is the role of the Program Director to ensure a well-trained work force including maintaining all mandatory training requirements, education in Human Rights, and Positive Approaches to Behavioral Challenges (PABC). Additional responsibilities include reporting and approving time through the Self Service Time and Attendance (SSTA) system and serves as a hiring manager with the MassCareers hiring system.

Please Note:

This position is located in the Southwest Valley Community Homes Program located in Northampton, MA

Schedule: 9:00am - 5:00pm*

Days Off: Sunday/Saturday

*Flexibility required to meet the needs of the state-operated program.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search:
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the .

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions concerning the information in this requisition, please contact Human Resources at 857-268-2337.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.