Director of Park Operations

Oversees the safe and efficient operation of the Park Services, Rides, and Aquatics. Works closely with all departments to accomplish company goals. Supervises and reviews the work of managerial staff while performing related administrative tasks and professional duties as required.

• Supervises duties of subordinate managerial staff. Duties include instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; recommending and approving associate promotions, discipline, transfers, discharge, and recommending salary increases.
• Oversees planning and executing of park events throughout the season. Works with other departments to ensure common goals are understood and achieved.
• Manages and participates in the Park Manager on Duty program.
• Develops and maintain professional working relationships with other Divisions, counterparts, and external organizations.
• Works collaboratively with Maintenance department to ensure all rides, attractions and operating locations are properly maintained to run safely and keep ride downtime to a minimum.
• Reviews and analyzes data provided by the park's various operational reports; uses this data to provide guidance for Park Operations management staff. Provides opportunities for effective training and professional development for staff members.
• Prepares and/or processes Divisional budgets, submits capital expenditures, performance appraisals, meeting agendas and minutes, expense reports, purchase orders, policies and procedures, requisitions, various other letters, memos, correspondences, etc.
• Interacts and communicates with various groups and individuals such as the General Manager and other Directors, other park managers, associates, contractors, vendors, corporate personnel, guests, etc.
• Receives and responds to guests comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effective park services and products.

• Bachelor's degree and/or equivalent work experience in an Amusement Park. Ability to communicate and follow directions; excellent organizational and supervisory skills; ability to handle a flexible and demanding schedule.
• Ability to successfully complete required department certifications.
• Although a portion of the job function will be carried out in an office environment, the position may require outdoor work in extreme weather conditions. This position requires walking and standing on concrete and asphalt for extended periods of time.